Upgrade Advisory Notice 9.2.1
- Matthew Wren
Owned by Matthew Wren
Jan 29, 2024
1 min read
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Upgrade Advisory Notice
Upgrades from versions earlier than 9.2.1
If you are upgrading from a version prior to 9.2.1 then the following points apply:
ADVISORY NOTICE
Oracle Database UTF-8 Requirement
The Oracle schema must be installed in a UTF-8 database
The ServicePower database must be upgraded to UTF-8 for Oracle database users. The ServiceOptimizer Install Guide gives details of how to upgrade your database, however it should be noted that the upgrade time will be longer than the usual time for dbinstall to run and complete, if the schema is currently in a non-UTF-8 database.