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Build and Test Environments

This page provides an overview of the environments that have been used to build and test ServiceScheduling.

Server Component

The versions of system software used to test this release were:

WindowsServiceOptimizer
  • Windows 2012 R2
  • Windows 10
  • Windows 2019
(tick)

The versions of system software that are supported are Windows 2012, Windows 2012 R2, Windows 10, and Windows 2019.

Client Components

The ServiceScheduling desktop applications have been tested on the following system software:

EnvironmentServiceGANTT
  • Windows 10
  • Oracle Java 1.8.0_121
(tick)
  • Windows 2019
  • Oracle Java 1.8.0_121
(tick)


The ServiceScheduling web applications have been tested on the following system software: 

EnvironmentServiceManagerServicePlannerServiceAnalytics

(Applicable to on-premise customers)

  • Windows 2012 R2
  • Windows 10
  • Windows 2019
  • Tomcat 9.0.33
  • Oracle Java 11.0.7_10 (x64)
(tick)(tick)(tick)
  • Edge
  • Firefox
  • Chrome
(tick)(tick)(tick)

For security purposes we test against the latest browser versions (with Hardware Acceleration enabled). If you are on a dated browser version please contact us for any queries around support for that version. 

The ServiceScheduling web applications are supported on Windows 2012, Windows 2012 R2, Windows 10, and Windows 2019.


Notes:

ServiceAnalytics has been developed and tested using Crystal Reports XII (2008) Release 2, Developer Edition. 

Database Components

The system has been tested against:

DatabaseVersion(s)Note(s)
Oracle
  • 12c
  • 19c

Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of Oracle prior to 12c.

SQL Server
  • 2014
  • 2019

Using compatibility mode 90. Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of MS SQL Server prior to 2012.

ServiceScheduling is supported when using Oracle 12c or 19c, and SQL Server 2012, 2014, or 2019.

SOAP Interfaces

The SOAP interfaces have been generated using SOAP 2.8.96.