On This Page:

Server Component
Client Components
Database Components
SOAP Interfaces

This page provides an overview of the environments that have been used to build and test ServiceScheduling.

Server Component

The versions of system software used to test this release were:

Windows	ServiceOptimizer
Windows 2012 R2 Windows 10 Windows 2019

The versions of system software that are supported are Windows 2012, Windows 2012 R2, Windows 10, and Windows 2019.

Client Components

The ServiceScheduling desktop applications have been tested on the following system software:

Environment	ServiceGANTT
Windows 10 Oracle Java 1.8.0_121
Windows 2019 Oracle Java 1.8.0_121

The ServiceScheduling web applications have been tested on the following system software:

Environment

ServiceManager

ServicePlanner

ServiceAnalytics

(Applicable to on-premise customers)

Windows 2012 R2
Windows 10
Windows 2019
Tomcat 9.0.33
Oracle Java 11.0.7_10 (x64)

Edge
Firefox
Chrome

For security purposes we test against the latest browser versions (with Hardware Acceleration enabled). If you are on a dated browser version please contact us for any queries around support for that version.

The ServiceScheduling web applications are supported on Windows 2012, Windows 2012 R2, Windows 10, and Windows 2019.

Notes:

ServiceAnalytics has been developed and tested using Crystal Reports XII (2008) Release 2, Developer Edition.

Database Components

The system has been tested against:

Database

Version(s)

Note(s)

Oracle

12c
19c

Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of Oracle prior to 12c.

SQL Server

2014
2019

Using compatibility mode 90. Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of MS SQL Server prior to 2012.

ServiceScheduling is supported when using Oracle 12c or 19c, and SQL Server 2012, 2014, or 2019.

SOAP Interfaces

The SOAP interfaces have been generated using SOAP 2.8.96.

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