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ServiceOps Work Order Closed Complete Reasons

Owned by Andrew Hill (Deactivated)
Last updated: Oct 18, 2024 by Jason Andrew
1 min read

3.16.0

This system category contains activity codes representing closed complete reason codes for work orders that originated from the ServiceOperations system. Closed complete reason codes are optional and typically not used in most cases. 

ServiceMobility Application Notes

When a technician, using ServiceMobility, closes a work order and marks it as closed complete, the closed complete reasons selection list will only be displayed (and selection required) if there is at least one closed complete reason code defined. 

Rules

  • This system category does not support sub categories
  • New activity codes can be added

Related pages:

URL

HTTP://${Host}/seiapi/v3/trans/SystemCategory/${DGroupID}/17.OPS

  • ${Host} - The host name or IP address of the ServiceMobility Broker ESB Server.

  • ${DGroupID} - The Deployment group identifier. The default group identifier is: Default

Activity Codes

There are no default closed complete reason codes defined in the system.