URL

/seiapi/v3/trans/SystemCategory/${DGroupID}/1

${DGroupID} - The Deployment group identifier. The default group identifier is: Default

Sub-Category Codes

The following sub-category codes are fixed by ServiceMobility - only the descriptions can be customized.

That is:

The sub-category codes can not be deleted;
New sub-category codes can not be added; and
The descriptions of the sub-category codes may be updated, but this will not change the meaning of the sub-category codes - only the text that is presented for those sub-categories.

Sub-Category Activity Codes

The following activity codes, underneath the sub-category codes, are user configurable.

However, the activity code(s) marked as Reserved can can not be deleted, although their description can be changed.

Otherwise:

Activity codes in the defined sub-categories from the defaults shown below (that are not marked as Reserved) can be deleted; and
New activity codes can be added to the defined sub-categories.

However, please note that for each sub-category, at least one activity code must be defined.

The admin sub-category contains activities related to administration tasks.

The travel sub-category contains activities related to traveling.

The onsite sub-category contains activities related to technician being onsite at a customer call.

Activity Codes	Reserved	Description
1001	Yes	Onsite.

The time off sub-category contains activities related to technician being off work.

The unavailable sub-category contains activities related to technician being unavailable to work.

The standard activities sub-category contains activities related to service mobility scheduled standard activities.

Activity Codes	Reserved	Description
1001	No	Standard activity
1002	No	Break

The user status sub-category contains activities related to user's status.

Activity Codes	Reserved	Description
1001	No	Check-In
1002	No	On Break