Document toolboxDocument toolbox

Release Notes 3.11.1

Owned by Andrew Hill (Deactivated)
Last updated: Jan 20, 2021 by Mickey BushmanVersion comment
2 min read

Introduction

This document contains the high-level release notes for ServiceMobility 3.11.1.

The release notes are grouped by the major ServiceMobility components: Mobile Application, ESB Integration, and Web Management Console. Please refer to the specific product documentation for complete details, examples, use cases and configuration information. 

Release Date: March 3, 2015

On This Page:

Disclaimer of Warranty

ServicePower makes no representations or warranties, either expressed or implied, by or with respect to anything in this document, and shall not be liable for any implied warranties of merchantability or fitness for a particular purpose or for any indirect, special or consequential damages.

Confidentiality and Copyright

This document contains information confidential to ServicePower Technologies plc. This information is patented under European Patent Number 97301142.2-2201 (Appointment booking and scheduling system). The information is supplied by ServicePower Technologies plc on the understanding that it will not be used in any way which is or may be detrimental to the commercial interests of ServicePower Technologies plc. In particular, the contents may not be disclosed in part or in whole to any other party without the prior written consent of ServicePower Technologies plc.

Copyright in this document remains vested in ServicePower Technologies plc and no copies may be made of this document or any part thereof except with the agreement of the company.

Copyright © 2002-2023, ServicePower plc

All rights reserved.

GOVERNMENT RIGHTS LEGEND: Use, duplication or disclosure by the U.S. Government is subject to restrictions set forth in the applicable ServicePower license agreement and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (Oct 1988), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14, as applicable.

"ServicePower" and ServicePower’s products are trademarks of ServicePower Technologies plc. References to other companies and their products use trademarks owned by the respective companies and are for reference purpose only.

About this Release

This is a hot fix release that targets the ESB component only. See below for specific details. 

Minimum System Requirements

Mobile Application

  • iPhone 4s+ running iOS 7+
  • iPad 2+ running iOS 7+
  • Android phones and tablets running Android 4.0+ (Ice Cream Sandwich)
  • Devices (including laptops, desktops, tablets, etc. ) running the latest versions of Chrome or Safari

 

Mobile Application Release Notes

(info) No changes were made to the mobile application in this release.

 

ESB Release Notes

Resolved Issues

FIXED Technician is updating work order status even after being unassigned

There is an issue where a technician who was originally assigned and dispatched a work order (Tech-A) makes status changes to the work order while offline (e.g. disconnected from the network). While Tech-A is still offline, the work order is reassigned to a different technician (Tech-B). Tech-B begins making updates to the work order and uploading them to the system. Eventually Tech-A reconnects to the network and begins uploading the cached work he has completed which then might overwrite the status changes made by Tech-B. 

In the above scenario the ESB will ignore updates from Tech-A when he is no longer the technician assigned to the work order. 

 

Web Management Portal Release Notes

(info) No changes were made to the web management portal in this release.

For more information, email us at info@servicepower.com.

US Offices

8180 Greensboro Drive, Suite 600, McLean, VA 22102 Tel: 1 (703) 287-8900

2961 W. MacArthur Blvd., Suite 212, Santa Ana, CA 92704 Tel: 714.428.0010

EU Office

Petersgate House, St Petersgate, Stockport. SK1 1HE Tel: 011 44 161 476 2277

www.servicepower.com