Document toolboxDocument toolbox

Release Notes 3.14.1

Introduction

This document contains the high-level release notes for ServiceMobility 3.14.1.

The release notes are grouped by the major ServiceMobility components: Mobile Application, ESB Integration, and Web Management Console. Please refer to the specific product documentation for complete details, examples, use cases and configuration information. 

This releases focused on adding some new features to the web management console as well as fixing many little UI related issues.

Release Date: October 31, 2015

On This Page:

Disclaimer of Warranty

ServicePower makes no representations or warranties, either expressed or implied, by or with respect to anything in this document, and shall not be liable for any implied warranties of merchantability or fitness for a particular purpose or for any indirect, special or consequential damages.

Confidentiality and Copyright

This document contains information confidential to ServicePower Technologies plc. This information is patented under European Patent Number 97301142.2-2201 (Appointment booking and scheduling system). The information is supplied by ServicePower Technologies plc on the understanding that it will not be used in any way which is or may be detrimental to the commercial interests of ServicePower Technologies plc. In particular, the contents may not be disclosed in part or in whole to any other party without the prior written consent of ServicePower Technologies plc.

Copyright in this document remains vested in ServicePower Technologies plc and no copies may be made of this document or any part thereof except with the agreement of the company.

Copyright © 2002-2023, ServicePower plc

All rights reserved.

GOVERNMENT RIGHTS LEGEND: Use, duplication or disclosure by the U.S. Government is subject to restrictions set forth in the applicable ServicePower license agreement and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (Oct 1988), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14, as applicable.

"ServicePower" and ServicePower’s products are trademarks of ServicePower Technologies plc. References to other companies and their products use trademarks owned by the respective companies and are for reference purpose only.

About this Release

Minimum System Requirements

Mobile Application

  • iPhone running iOS 13+
  • iPad running iOS 13+
  • Android phones and tablets running Android 9.0+ 
  • Devices (including laptops, desktops, tablets, etc. ) running the latest versions of Chrome or Edge


 

Mobile Application Release Notes

(info) No changes were made to the mobile application in this release.


 

ESB Release Notes

New Features

NEW Several minor updates related to ServiceScheduling integration and the lastest version of RedHat FUSE 6.2

Resolved Issues

FIXED When a mobile user removed an existing photo from the work order, it was not being properly removed from the backend storage.


 

Web Management Console Release Notes

New Features

NEW Added an un-assigned table below the scheduler gantt view. Unassigned jobs can be dragged from the unassigned table directly to a mobile worker in the gantt causing the job to be immediately dispatched to the mobile worker's device. 

NEW Added a pop-up confirmation when deleting an account that still has associated locations and/or work orders.

NEW When navigating back to the gantt settings the previous settings are now remembered.

NEW Several new tabs were added to the work order detail page. The new tabs include: line item details including full pricing details, returned items, ordered items, forms and their collected details. 

Resolved Issues

FIXED Non-descriptive message was displayed when assigning a user to a storage location that was already assigned to another user. The message has been updated to be more clear. 

FIXED Work REST POST API now allows Flex-Forms to be updated after the work order has been created. Previously the Flex-Forms could only be updated with a PUT call.

FIXED There was an issue causing errors when trying to create a new Flex-Attribute definition.

FIXED Fixed several areas of the application where the text was not localized. 

FIXED After creating/updating an existing account, several fields would briefly be highlighted in red before the screen refreshed. Although it did not cause any issues, it was visually distracting and has been fixed. 

FIXED There was an issue where some technicians were not showing up in the gantt view.

FIXED Work orders that were rejected by a mobile worker were not being removed from the gantt view. 

FIXED Several response UI related issues were resolved. 


For more information, email us at info@servicepower.com.

US Offices

8180 Greensboro Drive, Suite 600, McLean, VA 22102 Tel: 1 (703) 287-8900

2961 W. MacArthur Blvd., Suite 212, Santa Ana, CA 92704 Tel: 714.428.0010

EU Office

Petersgate House, St Petersgate, Stockport. SK1 1HE Tel: 011 44 161 476 2277

www.servicepower.com