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14.1 sp356_team_capacity_overrides

This table allows the capacity levels applicable at team level, defined in a capacity pattern, to be overridden on a particular date in a team. 


The levels that are being overridden could be defined by a team capacity pattern assignment in sp355_team_cap_assignments or an FRU capacity pattern assignment in sp353_fru_cap_assignments. 


The set of records for a particular team/date make up the levels that apply on that date. Records are expected to be present for each capacity category. However, if any records are missing then ServiceOptimizer will assume a reserve value of 0% and a limit of 100%.


 

Table Definition

Field
Type
Default
Nullable
capacity_category_nonumber(9) (error)
team_nonumber(9) (error)
override_datedate (error)
reservenumber(3) (error)
limitnumber(3) (error)

Keys

primary key sp356_pk (capacity_category_no,team_no,override_date) 
foreign key sp356_fk_sp250 (team_no) references sp250_teams(team_no) 
foreign key sp356_fk_sp350 (capacity_category_no) references sp350_capacity_categories(capacity_category_no)

Column Descriptions

FieldDescription
 capacity_category_no The capacity category number 
 team_no The Team identifier. 
override_dateThe date on which the override applies (FRU time zone)
reserveThe percentage reserved 
limitThe percentage limit.