Virtual Work Dynamic Location

ServiceScheduling now supports the concept of "virtual work", where a job or appointment can be performed virtually from a remote location. This actual location when performing virtual work is "dynamic", as the actual location of the assigned operative will vary, depending on the operative assigned.

In this release, virtual work can only be performed when the operative is physically at their home. 

For more details on the changes introduced to support Virtual Work Dynamic Location (VWDL), see:

• The ServiceOptimizer Integration Guide Change History page for ServiceScheduling 13; and
• The DispatchClient Admin Guide Change History page for ServiceScheduling 13.