Rebook Job

User Interface

Overview

The rebook job functionality allows a user to schedule a follow-up appointment if an additional onsite visit is required.  

Example Business Use Case - A user identifies a part that needs to be replaced; however, the part is currently out of stock in their vehicle inventory.  In this case, after creating a parts order, the user would navigate to the Rebook Job Screen to book a follow-up appointment.

Upon Entering Form

Upon navigating to the Rebook Job Screen, by default, all available appointment windows for the two-week period following the first available appointment are displayed.  The first available appointment is derived by a combination of parts (if required) and resource availability.  The appointment windows in the list are grouped by week, displayed in chronological order and scrollable (up/down) via swipe gesture.

If a part is required, the Parts ETA will display the date it is expected to be available at the top of the form above the first available appointment.

Refining the Search

To refine the list of available appointments, access the calendar (via the calendar icon) and choose a specific date.  The list will then display only appointments for the selected day.  The filter is subsequently removed by tapping on the clear filter button at the top of the screen.

Choosing an Appointment Window

Select an appointment window by tapping the desired record in the list.  The selected appointment is denoted as the highlighted record.  When completed, tap the Done button to navigate back to the Summary Screen.