Confirm Dispatched Job SOAP API
- Jason Andrew
The sp:DispResultRequest API method can be used to confirm that a given job has been dispatched.
Description
When a client application has found the details of the next Work Item to be dispatched by a call to the Get Dispatchable Jobs and Activities SOAP API it will normally then attempt to send those details to the operative concerned.
Whether or not that attempt was successful needs to be indicated back to ServiceOptimizer. Once the success of job dispatch has been confirmed, the job won’t be dispatched again.
Definition
The definition of this API is:
Web Service | Type | Description | Req? | Val? | |
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| If the job was successfully dispatched, this should be set to 0. If any other result is returned, ServiceOptimizer will re-dispatch the job until 0 is returned for it, or disp_expiry_time is reached. ServiceOptimizer does not do any special processing for non-zero responses, but it will be logged in the log file. |
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Return Structure
The API returns the standard return structure.
Return Codes
In addition to the Standard Return Codes, the possible Return Codes from this API are:
SP_OK (0)SP_DISP_INIT_EXPECTED (262)SP_DISP_REQ_EXPECTED (263)