ServiceScheduling 14.2

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ServiceScheduling 14.2
Integration Guide
- ServiceOptimizer 4

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Common API Concepts

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Common API Concepts

Owned by Jason Andrew

Sept 17, 2024

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The pages listed below describe important concepts that are common to multiple ServiceOptimizer SOAP APIs.

Contract, Service and Access Hours
Customer Information
Dependency Groups
Description Fields
Employee Jobs Interface
Long Duration Jobs
Mandatory/Preferred/Excluded Employees (MPX)
Requesting Appointments & Promise Sets
Schedule Cost Breakdown
Spares Information

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{"serverDuration": 32, "requestCorrelationId": "a6179655c24a45e59e88bd5c083d7529"}