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Business Product Overview 11.5.0

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This page provides a more detailed view of the new product functionality added to ServiceScheduling 11.5.0.

ServiceScheduling 11.5.0

Hard vs. Soft Contract Earliest Restriction

The allocation mechanism by which Integration ServiceOptimizer Common API Concepts Contract Service and Access Hours are taken into account when searching for available capacity can now be configured to make Contract Earliest either a hard or soft restriction.

Jeopardy State Change Information via Dispatch API

The Integration ServiceOptimizer Get Dispatchable Jobs and Activities Queue SOAP API now supports obtaining the current jeopardy state of jobs when obtaining jeopardy state change information.