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Business Product Overview 12.0.0

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This page provides a more detailed view of the new product functionality added to ServiceScheduling 12.0.0.

ServiceScheduling 12.0.0

Technology Update

The ServiceScheduling 12 release incorporates a number of key updates to the core technologies used by the solution, and to the operating systems & databases supported. In particular:

  • Support for Windows 2019 has been added.
  • Support for MS SQL Server 2019 has been added to both ServiceOptimizer and ServiceManager.
  • Support for Oracle 19c has been added to both ServiceOptimizer and ServiceManager.
  • ServiceManager, and the ServicePlanner and ServiceAnalytics modules, have been upgraded to use updated versions of Java and Tomcat.
  • The version of GSoap used has been updated.

The full details of technologies now used and operating systems & databases supported by ServiceScheduling 12 can be found in the appropriate Pre-Requisites pages, and in the Upgrade Advisory Notice 12.0.