REST Objects VoIP Provider

5.0.0

The VoIP Provider object is part of the overall ServiceBroker Configuration object, in the following location:

Configuration > Providers > VoIP Provider

A VoIP Provider object is used within the context of a REST Objects Providers (itself part of an REST Objects Configuration) to represent the details of how ServiceBroker is to be integrated with a Voice over IP provider for the relevant tenant.

ServiceBroker currently only supports integration with the Twillio Voice over IP service.

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VoIP Provider Object Format

JSON Format

{
	"Provider": "Twilio",
	"AcctID": "",
	"AcctAuthToken": "",
	"PhoneNumber": ""
    "EnableSMSOptOut": false,
    "OptOutTitle": "",
    "OptOutStopKeyword": "",
    "IVRNumber": ""
}

VoIP Provider Object Properties

Property	Type	Required?	Description
`Provider`	`string`	Yes	The VoIP provider to use. Currently only the value `Twillio` is supported.
`AcctID`	`string`	Yes	The Twillio sub-account ID to use for the VoIP integration.
`AcctAuthToken`	`string`	Yes	The Twillio sub-account authentication token.
`PhoneNumber`	`string`	Yes	The phone number that calls/SMS messages will come from/be sent from.