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11.4.0 1

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This page provides an overview of the new functionality added to ServiceScheduling 11.4.0.

For a more detailed description of new business functionality see the Business Product Overview section.

New Functionality added in 11.4.0

Technology

No new functionality

System

Jeopardy State Change Information via Dispatch API

The Get Dispatchable Jobs and Activities SOAP API now supports obtaining jeopardy state change information.

Pausing Jobs

The new Set Pause Job SOAP API allows in-progress jobs to be paused when required.

Schedule Cost Breakdown

The Request Appointments and Request Multi-Job Appointments APIs have been updated to allow the return of Schedule Cost Breakdown information.

SOAP APIs WSDL File Available via HTTP GET Request

The WSDL file that defines the ServiceOptimizer SOAP APIs is now available dynamically via an HTTP GET request.

ServiceManager

Operative Photos

ServiceManager now supports the ability to upload a photo of an operative, which is then displayed on appropriate UI screens related to that operative.

ServiceAnalytics

No new functionality

ServicePlanner

No new functionality

ServiceGANTT

Mapping Features Update

A number of mapping features have been updated in ServiceGANTT. Please see the Business Product Overview section for further details.

Dispatch Client

No new functionality

SWAT

No new functionality