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New Functionality 11.1.0

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This page provides an overview of the new functionality added to ServiceScheduling 11.1.0.

For a more detailed description of new business functionality see the Business Product Overview section.

New Functionality added in 11.1.0

Technology

Travel Time Calculations

ServiceScheduling 11.1.0 includes both a technology update and new functionality around travel-time calculations. A new mapping provider for travel calculations has provided the ability to allow traffic-enabled journey times to be processed during the scheduling and optimisation process. For more details see Travel Time Estimate section.

System

Get Capacity Statistics API

The new Get Capacity Statistics SOAP API has been added to allow daily statistics about the capacity for jobs in the system to be obtained.

Get Job API

The Get Job SOAP API has been updated with new functionality to return the shift start and end details of the allocated employee, when allocated employee details are requested.

Get Job Statistics API

The new Get Job Statistics SOAP API has been added to allow aggregate, daily statistics about the jobs in the system to be obtained.

Get Job Type API

The new Get Job Type SOAP API has been added to allow the description of custom job types in the system to be obtained.

Get Operative API

The new Get Operative SOAP API has been added to allow the details of an employee to be obtained.

Get User API

The new Get User SOAP API has been added to allow details of ServiceScheduling users in the system to be obtained.

Jeopardy Report API

The Jeopardy Report SOAP API has been updated with new functionality that allows a day by day breakdown of job jeopardy information.

Job History API

The new Job History SOAP API has been added to allow the history of changes to jobs to be obtained.

ServiceManager

User Interface Update

ServiceScheduling 11.1.0 includes an updated, more modern user interface for ServiceManager.

 

German Language Update

ServiceScheduling 11.1.0 includes an updated German language translation pack for ServiceManager as part of the release.

 

ServiceAnalytics

User Interface Update

ServiceScheduling 11.1.0 includes an updated, more modern user interface for ServiceAnalytics.

ServicePlanner

User Interface Update

ServiceScheduling 11.1.0 includes an updated, more modern user interface for ServicePlanner.

ServiceGANTT

Dynamic Spare Parts Count

The ServiceGANTT UI now provides a dynamic indicator of the number of spare parts that each employee is expected to have out of the total parts required for a given job, when using the Show Candidates feature

Dispatch Client

No new functionality

SWAT

No new functionality