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New Functionality 12.0.0

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This page provides an overview of the new functionality added to ServiceScheduling 12.0.0.

For a more detailed description of new business functionality see the Business Product Overview section.

New Functionality added in 12.0.0

Technology

Technology Update

The ServiceScheduling 12 release incorporates a number of key updates to the core technologies used by the solution, and to the operating systems & databases supported. In particular:

  • Support for Windows 2019 has been added.
  • Support for MS SQL Server 2019 has been added to both ServiceOptimizer and ServiceManager.
  • Support for Oracle 19c has been added to both ServiceOptimizer and ServiceManager.
  • ServiceManager, and the ServicePlanner and ServiceAnalytics modules, have been upgraded to use updated versions of Java and Tomcat.
  • The version of GSoap used has been updated.

The full details of technologies now used and operating systems & databases supported by ServiceScheduling 12 can be found in the appropriate Pre-Requisites pages, and in the Upgrade Advisory Notice 12.0.

System

No new functionality

ServiceManager

No new functionality

ServiceAnalytics

No new functionality

ServicePlanner

No new functionality

ServiceGANTT

No new functionality

Dispatch Client

No new functionality

SWAT

No new functionality