Pass Through Call to ServiceDispatchto Dispatch's "Update Product Info" APIThis RESTified API will perform a pass-through call to the ServiceDispatch the Dispatch sub-system's "Update Product Info" API (when configured). URL| Panel |
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| borderColor | grey |
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| bgColor | whitesmoke |
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| borderStyle | solid |
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| PUT /up/v5/rest/dispatch/updateCallScheduleInfo
|
HTTP Request BodyThis request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the ServiceDispatch the Dispatch "Update Product Info" API. | Code Block |
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| {
"MfgSvcrAcct": "FSSTEST",
"Id": "CT.2019-4-30.100192",
"Assets": [
{
"Mfg": "GE",
"ProdLine": "REF",
"Model": "1125369",
"SerialNum": "22563666",
"InServiceDate": "2019-01-01",
"RetailerId": "test",
"RetailerName": "test"
}
]
} |
UpdateProductInfo Object PropertiesProperty
| Type | Required? | Description | ServiceDispatch Dispatch Field Mapping |
|---|
MfgSvcrAcct | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. This servicer Id given by the requestor. | MfgSvcrAcct | Id | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. The call number that was used when the call was originally created. | CallNo | Assets | array | No | Pass through parameter to the ServiceDispatch Dispatch "Update Product Info" API. | - |
| Mfg | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. This is the unique identifier in the client CRM which identifies the Brand of the Product requiring service. | BrandCode |
| ProdLine | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. This is the unique identifier in the client CRM which identifies the Product requiring service. | ProductCode |
| Model | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. The Model ID of the product. This is used in Claims Processing. | ModeNo |
| SerialNum | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. The Serial ID of the Product. This is used in Claims Processing. | SerialNo |
| InServiceDate | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. The date the product was originally put in service. This is used in Claims Processing. | InstallDate |
| RetailerId | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. The Unique Identifier for the retailer displayed to servicer. | RetailerId |
| RetailerName | string | No | Pass through parameter to the ServiceDispatch "Update Product Info" API. The name of retailer, displayed to servicer. | RetailerName |
HTTP ResponseSuccessOn success, a JSON-formatted version of the ServiceDispatch Dispatch "Update Product Info" API response will be returned. | Code Block |
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| {
"MFGID": "9999",
"Id": "CT.2019-4-30.100192",
"AckMsg": "CALL DETAIL UPDTED SUCCESSFULL"
} |
Error On error, a JSON-formatted version of the ServiceDispatch Dispatch "Update Product Info" API response will be returned. | Code Block |
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| {
"Success": false,
"Code": 9,
"Payload": {
"returnCode": {
"type": "Error",
"message": "Dispatch Error Code"
}
}
} |
Return CodesIn addition to the Standard Return Codes, and the ServiceDispatch Dispatch Error codes, individual API calls made have unique codes found on their individual pages. | 