In case the appointment/call detail was not updated, a reason code should be
provided. This will be one of:

Error Codes	Error Description
FSS-241	NO CHANGE IN CALL INFORMATION
FSS-242	CALL TYPE CANNOT BE BLANK
FSS-244	PRODUCT LINE CODE/PRODUCT TYPE IS NOT COVERED BY THE SVCR
FSS-245	SERVICER IS NOT WORKING IN THIS PERIOD
FSS-246	NO GROUP AVAILABLE IN NEW ZIP CODE FOR THIS SERVICER
FSS-247	CALL NUMBER + MANUFACTURER + SERVICER ACCOUNT COMBINATION DOES NOT EXIST
FSS-248	PRODUCT LINE DOES NOT EXIST IN THE SYSTEM
FSS-249	PERIOD DOES NOT EXIST IN THE SYSTEM
FSS-250	GROUP IS NOT AVAILABLE ON SCHEDULE DATE AND SCHEDULE TIME PERIOD
FSS-251	SVCR-MFG ACCOUNT DOES NOT EXIST IN THE SYSTEM
FSS-252	SERVICE IS NOT AVAILABLE ON NEW SCHEDULE DATE AND SCHEDULE TIME PERIOD
FSS-999	UNABLE TO PROCESS THE REQUEST AT THIS MOMENT. PLEASE CONTACT SYSTEM ADMINISTRATOR

Update Call Details

In case the appointment/call detail was not updated, a reason code should be
provided. This will be one of:

Notes

The following messages can be returned in the AckMsg Response

Error Codes	Error Description
FSS-

241NO CHANGE IN CALL INFORMATION

000	Ok
FSS-

243
Version: 3.6
44
FSS-244
FSS-245
FSS-246
FSS-247
FSS-248
FSS-249
FSS-250
FSS-251 SVCR-MFG ACCOUNT

019	CALL NUMBER DOES NOT EXIST IN THE SYSTEM
FSS-

252

021	CALL NUMBER CAN NOT BE BLANK
FSS-

999

100	UNABLE TO PROCESS THE REQUEST

AT THIS MOMENT.

RIGHT NOW PLEASE CONTACT

SYSTEM

FSS ADMINISTRATOR

FSS-

242

201

CALL

TYPE CANNOT BE BLANK

NOTES CAN NOT BE BLANK

FSS-

244PRODUCT LINE CODE/PRODUCT TYPE IS NOT COVERED BY THE SVCR

202	CALL NOTES CAN NOT BE MORE THAN 2024 CHARACTERS
FSS-

245SERVICER IS NOT WORKING IN THIS PERIOD

203	CALL NOTES DATE CAN NOT BE BLANK

The following messages can be returned in the AckMsg Response

250GROUP IS NOT AVAILABLE ON SCHEDULE DATE AND SCHEDULE TIME PERIOD251SVCR-MFG ACCOUNT DOES NOT EXIST IN THE SYSTEM

Error Codes	Error Description
FSS-246NO GROUP AVAILABLE IN NEW ZIP CODE FOR THIS SERVICER000	Ok
FSS-247019	CALL NUMBER + MANUFACTURER + SERVICER ACCOUNT COMBINATION DOES NOT EXIST IN THE SYSTEM
FSS-248PRODUCT LINE DOES NOT EXIST IN THE SYSTEM 021	CALL NUMBER CAN NOT BE BLANK
FSS-249PERIOD DOES NOT EXIST IN THE SYSTEM100	UNABLE TO PROCESS THE REQUEST RIGHT NOW PLEASE CONTACT FSS ADMINISTRATOR
FSS-	201	CALL NOTES CAN NOT BE BLANK
FSS-	202	CALL NOTES CAN NOT BE MORE THAN 2024 CHARACTERS
FSS-252	SERVICE IS NOT AVAILABLE ON NEW SCHEDULE DATE AND SCHEDULE TIME PERIOD	FSS-999	UNABLE TO PROCESS THE REQUEST AT THIS MOMENT. PLEASE CONTACT SYSTEM ADMINISTRATOR203	CALL NOTES DATE CAN NOT BE BLANK