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9.3.2.x 7

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This page provides an overview of the problems cleared in ServiceScheduling 9.3.2.x releases.

Where a version number of ServiceScheduling is omitted from the list below, no problems were cleared for that release.

Problems Cleared in 9.3.2.2

System

SCH-10396Cleared problem with the Request Appointments SOAP API ignoring extra skills and prohibited technician options when requesting appointments for long duration jobs.

ServiceManager

No problems cleared. 

ServiceAnalytics

No problems cleared. 

ServicePlanner

No problems cleared.  

ServiceGANTT

No problems cleared.  

Dispatch Client

No problems cleared.  

RJS

No problems cleared.  

SWAT

No problems cleared.  
 

Problems Cleared in 9.3.2.1

System

SCH-10354

Further clearance of problems to ensure that un-earmark dispatch notifications are sent (when appropriate) when earmarked jobs are de-allocated / earmarked standard activities are deleted via ServiceOptimizer API calls.

The problems cleared in SCH 9.3.2.0 (see issue SCH-9563) only addressed a failure to send un-earmark dispatch notifications when earmarked jobs were de-allocated / earmarked standard activities were deleted via the Gantt.

(warning) See Upgrade Advisory Notice.

ServiceManager

No problems cleared. 

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared. 

ServiceGANTT

No problems cleared. 

Dispatch Client

No problems cleared. 

RJS

No problems cleared. 

SWAT

No problems cleared. 
 

Problems Cleared in 9.3.2.0

System

SCH-7831

Cleared problem with rare, first-time optimization travel time of zero with RJS.

SCH-9463

Cleared problem with FRU crashing due to incorrectly sized database table field.

SCH-9563

Cleared problem to ensure un-earmark dispatch notifications sent when earmarked jobs are de-allocated.

SCH-9587

Update to prevent DBInstall errors related to missing foreign keys in the sp111 table.

SCH-9916

Cleared problem with the Get Job SOAP API to correctly validate the mandatory login information.

(warning) See Upgrade Advisory Notice.

SCH-10174

Cleared problem with FRU crashing when calling the Request Appointments SOAP API with invalid start and end dates for long jobs.

(warning) See Upgrade Advisory Notice.

ServiceManager

SCH-8453

Cleared problems with searching on Postcode and Region Ref Lookup.
SCH-9395Decreased the default level of application logging, to reduce the disk I/O required during normal operation of the application when high-level debugging logging is not required.
SCH-9577

Cleared problem with setting operative Start, End and Local Knowledge Centre locations.

SCH-9743

Updated Oracle drivers to improve Oracle 12 support.

(warning) See Upgrade Advisory Notice.

SCH-9843

Cleared problems with management of teams with ampersands in the team name.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared. 

ServiceGANTT

SCH-9347

Cleared problem with allowing resourced jobs and standard activities to be incorrectly marked as “on hold”.

Dispatch Client

No problems cleared.

RJS

No problems cleared.

SWAT

No problems cleared.