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Testing the Server Installation

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The server installation can be tested by running the various ServiceOptimizer processes.

Start ServiceOptimizer

Start the ServiceOptimizer service processes by executing spsysmon:

  1. Log onto the Windows server.
  2. Start the ServiceOptimizer service processes by either:
    1. Running ServiceOptimizer directly from a DOS command prompt with the following command: spsysmon -d <databaseConnectionString> -s; or
    2. Running ServiceOptimizer as a service, by either:
      1. Starting the ServiceOptimizer service from a DOS command prompt with the following command: net start <Service Name>; or
      2. Starting the ServiceOptimizer service from the Windows Service Manager.

You will need to wait a few minutes for the processes to initialise.

Check Processes

  1. Check that the processes have started successfully:
    1. If started directly from a DOS command prompt, a window should appear containing the initialisation messages and the ServicePower processes should appear and remain on the task bar.
    2. If started as a service from a DOS command prompt, check to ensure that a message is displayed of the form: The <Service Name> service was started successfully.
    3. If started as a service from the Windows Service Manager, check to ensure that the Status column for the Service changes to ‘Started’.
  2. Once the processes have started, check that all of the following processes are running:
    1. spsysmon
    2. spapiagent(s)
    3. spganttrouter(s)
    4. spfru (one per active FRU)

Problems with the installation can be investigated by examining the application log files. See the Application Logfiles section for the names and descriptions of the various log files.

Check Shutdown

Check that the system closes down tidily:

  1. If started directly from a DOS command prompt:
    1. Type CTRL+C in the DOS window running spsysmon.
  2. If started as a service, either:
    1. Stop the ServiceOptimizer service from a DOS command prompt with the following command: net stop <Service Name>; or
    2. Stop the ServiceOptimizer service from the Windows Service Manager.