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14.1 Misc

The misc section of theProperties File specifies values which relate to the general operation of ServiceSWAT. 

Parameter

Description

Fru_sleep_interval

Reserved do not change.

Slow-refresh-rate

Reserved do not change.

Fast-refresh-rate

Reserved do not change.

Manager_url

The URL for ServiceManager for ServiceSWAT. Should be the same as the updated done to menu.html as part of the installation process.

dateformat

If you are loading your own file of jobs into ServiceSWAT then this defines the date format used in that file for any date fields.

datetimeformat

If you are loading your own file of jobs into ServiceSWAT then this defines the format used in that file for any datetime fields.

Reset_passwords

Should ServiceSWAT reset all the system and user passwords within the ServiceScheduling application? If yes, then all passwords used in the system will be the same as the DB password. If no, then authentication will be the same as production.

forecast

Is forecasting being used? If yes, it assumes that there is a mechanism in place to populate forecasting tables.

Remove_runs_on_import

Should old run data be removed when a new DB is imported? Options are ‘Yes’, ‘No’ or ‘Forward’. If forward is chosen, then any existing jobs will have their dates moved forward to be in line with the new effective dates.

allowcancel

Reserved do not change.

RRPSkills

Should the Representative Resource Profile include replacing the employees skills with those that are in effect for the RRP period? Options are Yes or No.