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14.1 ServiceOptimizer 2

 About This Document

Purpose

The purpose of this guide is to provide details of the required infrastructure for ServiceOptimizer and supply information on how to deploy and configure ServiceOptimizer in accordance with customers’ specific ServiceScheduling installation, infrastructure, and usage requirements.

ReadershipThis guide is for the use of anyone responsible for the System Administration of the ServiceOptimizer component of the ServiceScheduling product.
AssumptionsThis guide assumes that you are familiar with the system facilities of your particular installation (including the appropriate operating system and database), with the procedures involved in carrying out general system administration tasks, and also with ServiceScheduling terminology.