Integration ServiceOptimizer Set Pause Job SOAP API
- Matthew Wren
The sp:SetPauseJobRequest API method can be used to set the "pause" status of a job.
Description
The sp:SetPauseJobRequest API method updates the "paused" status of an existing job, allowing an "in progress" job to be marked as paused, and then unpaused when work resumes.
Standard activities and all-day jobs may not be paused.
In order to be allowed to pause a job, the job must be:
- Scheduled for today;
- Resourced (i.e. assigned to an operative);
- Not already in the "paused" state that is being set; and
- Be in the "traveling" or "logged on" status.
Jobs may be paused/unpaused if the above requirements are true, even if the job is in jeopardy.
Please note the following about jobs that have been paused:
- Paused jobs will not be moved by the optimizer; however, they can be moved manually in the Gantt without warning.
- Incompleted jobs in the "paused" state will go into jeopardy (under "Late Logged OFF" - "Late Logged ON") and will require manual intervention from a dispatcher.
Paused/unpaused a job does not affect the job's duration. Only when a job is moved to the "loggedoff" status will the job duration be extended.
- Paused jobs can still be canceled.
- Paused jobs will be automatically unpaused when their status is updated.
Definition
The definition of this API is:
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| The identifier of the job to be updated. The error |
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Return Structure
The API returns the standard return structure.
Return Codes
In addition to the Standard Return Codes, the possible Return Codes from this API are:
SP_JOBID_INVALID (1)SP_JOB_OUT_OF_SCOPE (816)SP_UNRESOURCED_JOB_NOT_PAUSABLE (817)SP_JOB_IS_PAUSED (818)SP_JOB_IS_UNPAUSED (819)SP_ALL_DAY_JOB_NOT_PAUSABLE (820)SP_JOB_NOT_PAUSABLE (821)