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Integration ServiceOptimizer Get Job Statistics SOAP API

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The sp:GetJobStatsRequest API method can be used to obtain aggregate, daily statistics about the jobs in the system, either for one or more specific FRU, or for all FRUs in the system.

Description

The sp:GetJobStatsRequest API method returns statistics about jobs in the system, aggregated at a daily level.

Definition

The definition of this API is:

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Web Service

Type

Description

Req?

Val?

<sp:GetJobStatsRequest>

 

 

 

 

 

<FRUs>?</FRUs>

FRUID

The FRUs field may be supplied zero or more times.
  • Do not supply any FRUs field values, if statistics should be returned for all FRUs in the system; or
  • Supply one or more FRUs values, to representing the FRU(s) for which statistics should be returned.

(error)

(tick)

 <StartDate>?</StartDate>spDate

The inclusive start date of the date range for which job statistics should be returned.

 

(tick)(tick)
 <EndDate>?</EndDate>spDateThe inclusive end date of the date range for which job statistics should be returned.(tick)(tick)
</sp:GetJobStatsRequest>    

Return Structure

The API returns a non-standard return structure.

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Web Service

Type                   

Description

Req?

Val?

<sp:GetJobStatsResponse>

 

 

 

 

 

<result>

 A structure containing details of the success or failure of the API call.  
  <type>?</type>stringThe Return Code name, representing the result of the API call.  
  <code>?</code>intThe Return Code number, representing the result of the API call.  
 </result>    
 <JobStatsResponse> 

One or more JobStatsResponse structures will be present, with each describing the statistics for the relevant FRU in ServiceScheduling.

  • This structure is only returned when the API call does not return an error Return Code.
  
  <FRU>?</FRU>FRUIDThe ID of the FRU to which the parent JobStatsResponse structure relates to.  
  <JobStatPerDate> One or more JobStatPerDate structures will be present, with each describing the statistics for the relevant date.  
   <Date>?</Date>spDateThe date for which the parent JobStatPerDate structure relates to.  
   <JobStats> 
A structure to contain the job statistics for the date. If there are no job statistics for the date, then the JobStats structure will not be present.
  
    <Total_Jobs>?</Total_Jobs>intTotal number of all jobs for the date.  
    <Completed_Jobs>?</Completed_Jobs>intThe number of "completed" (i.e. Logged Off/Cleared) jobs.  
    <Ontrack_Jobs>?</Ontrack_Jobs>intThe number of "on track" (i.e. not in Jeopardy) jobs.  
    <Jeopardy_Jobs>?</Jeopardy_Jobs>intThe number of in Jeopardy jobs.  
    <Unresourced_Jobs>?</Unresourced_Jobs>intThe number of unresourced jobs.  
    <HCBroken_Jobs>?</HCBroken_Jobs>intThe number of jobs with broken hard constrains.  
    <ManuallySch_Jobs>?</ManuallySch_Jobs>intThe number of manually scheduled jobs.  
    <TechnicianOn_Jobs>?</TechnicianOn_Jobs>intThe number of technicians on all the jobs for the date.  
    <overlapDay_Jobs>?</overlapDay_Jobs>intThe number of jobs that overlap the day boundary.  
    <overlapDay_UnresJobs>?</overlapDay_UnresJobs>intThe number of unresourced jobs that overlap the day boundary.  
     <JobType> One or more JobType structures will be present, each containing a summary of job statistics by job type for the date.  
      <jobTypeId>?</jobTypeId>JobTypeIDThe JobTypeID for which the parent JobType summary relates to.  
      

<Description>?</Description>

varchar2(30)

A text description of the job type.  
      <NumOfJobs>?</NumOfJobs>int

Total number of jobs for the date that are jobs with the associated JobTypeID.

  
     </JobType>    
   </JobStats>    
  </JobStatPerDate>    
 </JobStatsResponse>    
</sp:GetJobStatsResponse>    

Return Codes

In addition to the Standard Return Codes, the possible Return Codes from this API are:

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  • SP_END_NOT_GE_START_DATE (19)
  • SP_UNIT_INVALID (28)

  • SP_OUTSIDE_HORIZON (53)

  • SP_START_DATE_INVALID (55)

  • SP_END_DATE_INVALID (56)

  • SP_DATE_NOT_SUPPLIED (638)

  • SP_DUPLICATE_FRUID (811)

  • SP_DATERANGE_GT_MAX_DAYS_STATS (812)

  • SP_NOT_ALL_FRU_RESPOND (813)