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Cleared Problems 11.3.x

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This page provides an overview of the problems cleared in ServiceScheduling 11.3.x releases.

Where a version number of ServiceScheduling is omitted from the list below, no problems were cleared for that release.

Problems Cleared in 11.3.5

System

SCH-15805Cleared problem with API crashes due to bug in GSoap library.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 11.3.4

System

SCH-15231Cleared problem with system crash when removing a shift for the current day.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

SCH-15221Cleared problem with gaps in Local Knowledge plots.
SCH-15244Cleared problem with updating weekly Local Knowledge patterns via the map.
SCH-15245Cleared problem with updating Local Knowledge patterns when the default uses region-based Local Knowledge.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 11.3.3

System

No problems cleared.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

SCH-15212Cleared problem with copying Local Knowledge failing to save if applied to a week where every day in the 'copied to' week was identical.
SCH-15216Cleared problem with slow performance of copying Local Knowledge patterns.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 11.3.2

System

SCH-15085

Cleared problem with region numbers being overwritten when running with P2P travel enabled

SCH-15108Cleared problem with a database deadlock issue causing FRU startup failures on MS SQL Server. 

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

SCH-15054Cleared problem with Local Knowledge patterns incorrectly displaying data for the previous week.
SCH-15055Cleared problem with plotting Local Knowledge by date.
SCH-15056Cleared problem with protecting Local Knowledge.
SCH-15060Cleared problem with blank screen on attempting to copy Local Knowledge setup between days in a Local Knowledge pattern.
SCH-15065Cleared problem with updates to Local Knowledge not being saved when editing days that have been previously restored to the default in a Local Knowledge pattern.  
SCH-15066Cleared problem with updates to Region Local Knowledge not being displayed when changes made via Local Knowledge patterns.
SCH-15068Cleared problem with error expanding a week in a large, multi-week Local Knowledge pattern. 
SCH-15069Cleared problem with maps not always updating when FRUs are de-selected for display.
SCH-15164Cleared problem with saving large data set Local Knowledge patterns. 
SCH-15171Cleared problem with not always displaying the day of week legend on maps.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 11.3.1

System

No problems cleared.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

Cleared multiple underlying issues in ServicePlanner. 

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 11.3.0

System

SCH-11682

Cleared problem with Knowledge Ranges incorrectly failing to ignore the Travel Overhead.

SCH-14361Cleared problem with spsysmon failing to start due to an incorrect dependency on the Microsoft Visual C++ Redistributable Package 2013.
SCH-14434Cleared problem with an invalid entry in the API WSDL.
SCH-14464Cleared problem with an "Invalid precision error" when using the Integration ServiceOptimizer Book Appointment SOAP API.
SCH-14480Cleared problem with the pre-upgrade script to correctly identify and warn about overlapping breaks.

ServiceManager

SCH-14002

Cleared problem with new Job Type entry description field values overwriting existing Job Type entry description field values.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.