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Cleared Problems 13.0.x

Owned by Matthew Wren
Nov 24, 2022
3 min read

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This page provides an overview of the problems cleared in ServiceScheduling 13.0.x releases.

Where a version number of ServiceScheduling is omitted from the list below, no problems were cleared for that release.

Problems Cleared in 13.0.6

System

SCH-16196Cleared problem with the setting of mandatory employees potentially resulting in hidden mandatory employees remaining assigned after updates to remove mandatory options.
SCH-16201Cleared problem with insecure storage of passwords in the database.

ServiceManager

SCH-16090Cleared problem with ServiceManager security schema.
SCH-16095Cleared problem with missing Dutch translations.
SCH-16186Cleared problem with creating 'non-dispatchable' Standard Activities over multiple days.
SCH-16210Cleared problem with some French translations.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 13.0.5

System

SCH-16045

Cleared problem with offers not returning all available options when jobs are changed between No Travel and No Local Knowledge jobs.

Please note that users of ServiceScheduling with this issue will need to manually execute a SQL script to resolve the issue. See the Upgrade Advisory Notice 13.0.5 page for details.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

SCH-16033Cleared problem with break information failing to be included in response messages.

SWAT

No problems cleared.

Problems Cleared in 13.0.4

System

SCH-16009Cleared problem with a Standard Activity overlapping a Break resulting in removed offers.
SCH-16011Cleared problem with crashes related to "schedlock timed out" error message.
SCH-16013Cleared problem with Integration ServiceOptimizer Book Non-Appointment Job SOAP API incorrectly returning 377 error code.

ServiceManager

SCH-16012Cleared problem with ServiceManager analytics export not working.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 13.0.3

System

SCH-15960

Cleared problem with Show Candidates wrongly displaying '0' travel on Operatives that had a No Travel SA on the day.

SCH-15963Cleared problem with looping FRU initialization.
SCH-15964Cleared problem with regression related to NoTravel Standard Activities having travel calculated using the wrong location.

ServiceManager

SCH-15961Cleared problem with creating multiple date range Standard Activities.
SCH-15962Cleared problem with overlapping fields on zooming in or out when creating multiple unavailability periods.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 13.0.2

System

No problems cleared.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 13.0.1

System

SCH-15809Cleared a problem with failing to book jobs when Point to Point travel is enabled.
SCH-15860Cleared a problem with failing to book jobs to the unresourced tray when Point to Point travel is enabled and the job is booked with the IntrayAfterAll force option.
SCH-15878Cleared a problem with FRU crashes when Point to Point travel is enabled.
SCH-15883Cleared a problem with re-booking of jobs sometimes displaying multiple jobs, when only one displacement is required.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

No problems cleared.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.

Problems Cleared in 13.0.0

System

SCH-10859Cleared a problem with invalid start times for jobs that have a break that occurs during the job's travel time.
SCH-11117Cleared a problem with jobs start times changing after being earmarked.
SCH-11894Cleared a problem with incorrect durations being calculated for standard activities created using a start time and end time, where the activity spans a break.
SCH-11943Cleared a problem with failing to offer appointment slots where a potential job's travel time would span a break.
SCH-12382Cleared a problem with jobs using latitude/longitude locations that have been force booked to the intray being displayed with UNKNOWN location.
SCH-14187Cleared a problem with system crashes.
SCH-14757Cleared a problem with the pre-upgrade checking script failing to detect issues with overlapping breaks.
SCH-15473Cleared a problem with timeouts when searching for long job appointment slots.
SCH-15533Cleared a problem with system crashes.

ServiceManager

No problems cleared.

ServiceAnalytics

No problems cleared.

ServicePlanner

No problems cleared.

ServiceGANTT

SCH-15446Cleared a problem with the "Find Job" feature incorrectly displaying "Don't Go" for a job's local knowledge.
SCH-15638Cleared a problem with jobs that are manually allocated to a specific operative not honouring the "Contract Earliest" soft constraint.

Dispatch Client

No problems cleared.

SWAT

No problems cleared.