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Configuring Booking Behaviour

An FRU Process relies on Database sp083_system_parameters and Database sp213_scheduler_parameters to configure how the offering and booking processes work.

The business needs to determine how these parameters should be set to meet their business requirements. Ideally, the business users should update the parameters using the appropriate screens within the ServiceManager web application.

They are given below for information only.

Global parameters

Parameter

Mandatory/

Optional

Description
abs_allow_book_deallocMEnables deallocation of jobs of lower importance to be used in order to fit in new jobs through booking or ABS allocate. .

Per FRU parameters

Parameter Name

Mandatory/

Optional

Description

ABS_allocate_rules

M

Controls whether In-Tray allocate is run

(bit-significant field)

1 – run before every optimiser run

2 - allow deallocate before optimizer

4 – run after every optimiser run

8 – allow deallocate after optimizer

ABS_auto_allocation_timeout

M

Limit time spent in auto-allocation phases

ABS_importance_max

M

Maximum value for ApptBook Importance parameter

ABS_wtg_importance_0…

ABS_wtg_importance_9

M

Cost (weighting) of job of importance 0…9 being in In-tray