Activity Code | Description | Notes |
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1 | New | This is a new work order. |
6 | En Route | The technician is en route (traveling) to the customer location. |
7 | Onsite | The technician has arrive onsite as the customer location. |
8 | Travel complete | The technician has completed travel to the location although they may not yet be onsite. This can happen when the technician has to park a far distance away from the actual service location. |
9 | Pending | The work order is in a pending status awaiting the technician to either accept or reject it. |
1001 | Rejected | The technician has rejected the work order. |
4096 | Closed Complete | The technician has completed the work order and marked it as completed. |
4097 | Closed Incomplete | The technician has marked the work order as closed but incomplete. |