Flags Object Format
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Flags Object Properties
| Property | Type | Required? | Description | Field Mappings | ||
|---|---|---|---|---|---|---|
| ServiceDispatch | ServiceMobility | ServiceScheduling | ||||
AllowRebook | boolean | No | Is it permitted to allow the Work Item to be rebooked? | ReSchedule | /CanResched | allowRebook |
AllowReject | boolean | No | Is it permitted for the Worker to reject the Work Item? | N/A | /CanReject | |
| boolean | No | Is the Work Item billable to the customer? | N/A | /Billable | |
CallConfirmed | boolean | No | Has the customer call confirmed the Work Item? | N/A | N/A | |
ClerkReview | boolean | No | Does the Work Item require a review by a member of the back office team on completion? | N/A | /ClerkReview | |
Deleted | boolean | No | Has the Work Item been removed from a mobile worker's device? | N/A | /Deleted | |
Fixed | boolean | No | Is the Work Item to be completed at a fixed time (i.e. cannot be moved to optimize the schedule)? | N/A | N/A | fixedStatus |
HardStop | boolean | No | Does the Worker need to stop working at the Work Item's specified end time, even if the work is incomplete? | N/A | /HardStop | |
IsDelivered | boolean | No | Has the Work Item been delivered to the Worker? | N/A | /IsDelivered | |
IsRead | boolean | No | Has the Work Item been seen by the Worker? | N/A | /IsRead | |
IsRedacted | boolean | No | Should certain properties of the Work Item be hidden from view until the work is accepted by the Worker? | N/A | /IsRedacted | |
Paused | boolean | No | Is the Work Item paused? | N/A | /Paused | |
RepeatCall | boolean | No | Is the Work Item a second or subsequent visit for the same work? | RepeatCallFlag | /RepeatCall | |
IsAllDayJob | boolean | No | Is the Work Item an all day job? | N/A | N/A | jobStatus == 8 |
ForcedCall | boolean | No | Has the Work Item been forced into the schedule (possibly overriding other Work Items)? | ForcedCallFlag | N/A | ForcedCall |