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title5.4.0

A pass-through API to ServiceDispatch Dispatch (when configured) which allows the ServiceDispatchDispatch's "Update Call Status Info" API to be called.    


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On this page:

Table of Contents
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Related pages:


Resource URL Summary

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Pass Through Call to ServiceDispatchDispatch's "Update Call Status Info" API  

PUT /up/v5/rest/dispatch/updateCallStatusInfo  

Include Page
_Default HTTP Headers
_Default HTTP Headers

API Specifics


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Pass Through Call

to ServiceDispatch

to Dispatch's "Update Call Status Info" API

This RESTified API will perform a pass-through call to the ServiceDispatch the Dispatch sub-system's "Update Call Status Info" API (when configured).

URL

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PUT /up/v5/rest/dispatch/updateCallStatusInfo

HTTP Request Body

This request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the ServiceDispatch the Dispatch "Update Call Status Info" API.

UpdateCallStatusInfo Object Format

Code Block
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{
    "Id": "CT.2019-4-30.100192",
    "MfgSvcrAcct": "FSSTEST",
    "CallStatus": "ACCEPTED",
    "CallReasonCode": ""
}

UpdateCallStatusInfo Object Properties

PropertyTypeRequired?DescriptionServiceDispatch Dispatch Field Mapping
IdstringNoPass through parameter to the ServiceDispatch "Update Call Status Info" API. 

The call number that was used when the call was originally created.

CallNo
MfgSvcrAcctstringNo

Pass through parameter to the ServiceDispatch "Update Call Status Info" API. This servicer Id given by the requestor but must match data set.

MfgSvcrAcct
CallStatusstringNo

Pass through parameter to the ServiceDispatch "Update Call Status Info" API. The current status of the call. it can be Open or Accepted.

CallStatus
CallReasonCodestringNoPass through parameter to the ServiceDispatch "Update Call Status Info" API. 

This is returned only if the requestor is rejecting/canceling the job on behalf of servicer.

CallReasonCode


HTTP Response

Success

On success, a JSON-formatted version of the ServiceDispatch Dispatch "Update Call Status Info" API response will be returned.

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{
    "MFGID": "9999",
    "Id": "CT.2019-4-30.100192",
    "AckMsg": "CALL DETAIL UPDTED SUCCESSFUL"
}

Error

On error, a JSON-formatted version of the ServiceDispatch Dispatch "Update Call Status Info" API response will be returned.

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{
    "Success": false,
    "Code": 9,
    "Payload": {
        "returnCode": {
            "type": "Error",
            "message": "Dispatch Error Code"
        }
    }
}

Return Codes

In addition to the Standard Return Codes, and the ServiceDispatch Dispatch Error codes, individual API calls made have unique codes found on their individual pages.