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title5.4.0

A pass-through API to Dispatch (when configured) which allows the Dispatch's "Update Call Status Info" API to be called.    


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On this page:

Table of Contents
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Related pages:


Resource URL Summary

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Pass Through Call to Dispatch's "Update Call Status Info" API  

PUT /up/v5/rest/dispatch/updateCallStatusInfo  

Include Page
_Default HTTP Headers
_Default HTTP Headers

API Specifics


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Pass Through Call to Dispatch's "Update Call Status Info" API

This RESTified API will perform a pass-through call to the Dispatch sub-system's "Update Call Status Info" API (when configured).

URL

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PUT /up/v5/rest/dispatch/updateCallStatusInfo

HTTP Request Body

This request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the Dispatch "Update Call Status Info" API.

UpdateCallStatusInfo Object Format

Code Block
languagejs
{
    "Id": "CT.2019-4-30.100192",
    "MfgSvcrAcct": "FSSTEST",
    "CallStatus": "ACCEPTED",
    "CallReasonCode": ""
}

UpdateCallStatusInfo Object Properties

PropertyTypeRequired?DescriptionDispatch Field Mapping
IdstringNoPass through parameter to the Dispatch "Update Call Status Info" API. 

The call number that was used when the call was originally created.

CallNo
MfgSvcrAcctstringNo

Pass through parameter to the Dispatch "Update Call Status Info" API. This servicer Id given by the requestor but must match data set.

MfgSvcrAcct
CallStatusstringNo

Pass through parameter to the Dispatch "Update Call Status Info" API. The current status of the call. it can be Open or Accepted.

CallStatus
CallReasonCodestringNoPass through parameter to the Dispatch "Update Call Status Info" API. 

This is returned only if the requestor is rejecting/canceling the job on behalf of servicer.

CallReasonCode


HTTP Response

Success

On success, a JSON-formatted version of the Dispatch "Update Call Status Info" API response will be returned.

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{
    "MFGID": "9999",
    "Id": "CT.2019-4-30.100192",
    "AckMsg": "CALL DETAIL UPDTED SUCCESSFUL"
}

Error

On error, a JSON-formatted version of the Dispatch "Update Call Status Info" API response will be returned.

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{
    "Success": false,
    "Code": 9,
    "Payload": {
        "returnCode": {
            "type": "Error",
            "message": "Dispatch Error Code"
        }
    }
}

Return Codes

In addition to the Standard Return Codes, and the Dispatch Error codes, individual API calls made have unique codes found on their individual pages.