A pass-through API to Claims (when configured) which allows the Claims' "Part Update Order" API to be called.
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On this page: Related pages: |
Resource URL Summary
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Pass Through Call to Claims "Parts UpdateOrder" API POST /up/v5/parts/updateOrder |
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_Default HTTP Headers | _Default HTTP Headers | Enablements
To enable this feature, the tenant's sysconfig needs to be updated:
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{
"Providers": {
"Claims": {
"Features": {
"queryEntitlement": {
"Endpoint": "services/product/v1/checkentitlement"
},
"queryCustomerApptInfo": {
"Endpoint": "services/customer/v2/newcallnumber"
},
"updatePartsOrder": {
"Endpoint": "services/part/v1/updateorder"
}
},
"UserId": "CASEYSHSAP",
"Password": "--Redacted--",
"ManufacturerNumber": "S900"
},
}
} |
API Specifics
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Pass Through Call to Claims "Parts UpdateOrder" API
This RESTified API will perform a pass-through call to the Claims sub-system's "Part Update Order" API (when configured).
URL
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POST /up/v5/claims
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HTTP Request Body
This request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the ServiceDispatch "Update Order" APi.
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{
"callNumber": "0007084-97757435",
"OrderSequence": 0,
"Parts": [
{
"PartNumber": "285442",
"PartSequence": 0,
"OrderDate": "20231114",
"Status": "Shipping",
"BackorderQuantity": 1,
"BackorderDate": "20231117",
"ShipQuantity": 1,
"ShipDate": "20231119",
"ShipMethod": "Ground",
"ShipCarrier": "UPS",
"TrackingNumber": "1ZTESTING12345"
},
{
"PartNumber": "285999",
"PartSequence": 0,
"OrderDate": "",
"Status": "Shipped",
"BackorderQuantity": 0,
"BackorderDate": "",
"ShipQuantity": 1,
"ShipDate": "20231125",
"ShipMethod": "Express",
"ShipCarrier": "FEDEX",
"TrackingNumber": "1ZTESTING12346"
}
]
} |
UpdateOrder Object Properties
Property | Type | Required? | Description | ServiceDispatch Field Mapping |
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Claims | array | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Claims |
RequiredParts | array | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | RequiredParts | ProdNum | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ProdNum | Qty | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Qty | ProdAttrs | object | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ProdAttrs | Desc | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Desc | SchematicLocation | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | SchematicLocation | InvoiceNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | InvoiceNumber | UnitCost
| float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | UnitCost | Returned | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Returned | DistributorNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DistributorNumber | FaultCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | FaultCode | JobCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | JobCode | Asset | object | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Asset | MfgId | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | MfgId | Mfg | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Mfg | Model | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Model | SerialNum | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | SerialNum | PurchaseDate | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | PurchaseDate | Booking | object | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Booking | ServiceOrgInfo | object | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServiceOrgInfo | ServiceOrg | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServiceOrg | LocationId | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LocationId | Name | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Name | Location | object | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Location | Type | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Type | Address | object | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Address | AddrLine1 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | AddrLine1 | AddrLine2 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | AddrLine2 | City | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | City | Region | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Region | Country | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Country | PostalCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | PostalCode | Contacts | array | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Contacts | FirstName | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | FirstName | LastName | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LastName | ContactPoint | array | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ContactPoint | Mode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Mode | Value | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Value | ClaimNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ClaimNumber | DistributorNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DistributorNumber | DemographicCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DemographicCode | EiaDefectOrComplaintCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | EiaDefectOrComplaintCode | DefectOrComplaintDescription | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DefectOrComplaintDescription | ServicePerformedDescription | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServicePerformedDescription | EiaRepairCode1 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | EiaRepairCode1 | EiaRepairCode2 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | EiaRepairCode2 | EiaRepairCode3 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | EiaRepairCode3 | EiaRepairCode4 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | EiaRepairCode4 | LaborSchematicLocation1 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborSchematicLocation1 | LaborSchematicLocation2 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborSchematicLocation2 | LaborSchematicLocation3 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborSchematicLocation3 | LaborSchematicLocation4 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborSchematicLocation4 | LaborSchematicLocation5 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborSchematicLocation5 | LaborSchematicLocation6 | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborSchematicLocation6 | ReworkNumberOrPolicy | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ReworkNumberOrPolicy | WarrantyType | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | WarrantyType | SoftwareVersion | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | SoftwareVersion | RepairCategory | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | RepairCategory | StockRepairFlag | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | StockRepairFlag | Type | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Type | ExistingClaimBatchNumber | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ExistingClaimBatchNumber | ExistingClaimSequenceNumber | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ExistingClaimSequenceNumber | ProductSalesReceipt | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ProductSalesReceipt | GlAccountNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | GlAccountNumber | ValidationFlag | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ValidationFlag | DebitNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DebitNumber | KeypunchOperator | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | KeypunchOperator | DateReceived | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DateReceived | DateRequested | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DateRequested | DateStarted | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DateStarted | TimeStarted | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TimeStarted | DateCompleted | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DateCompleted | TimeCompleted | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TimeCompleted | TotalRepairMinutes | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TotalRepairMinutes | ServiceHours | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServiceHours | TravelHours | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TravelHours | TravelTime | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TravelTime | TripCount | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TripCount | CallNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | CallNumber | DealerNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DealerNumber | DealerName | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DealerName | DealerAddress | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DealerAddress | DealerCity | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DealerCity | DealerState | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DealerState | DealerZipCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DealerZipCode | LaborAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | LaborAmount | PartsAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | PartsAmount | OtherAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | OtherAmount | TaxFederalAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TaxFederalAmount | TaxStateAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TaxStateAmount | ShippingChargeAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ShippingChargeAmount | CodOrFreightAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | CodOrFreightAmount | TravelChargeAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TravelChargeAmount | MileageAmount | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | MileageAmount | TravelMiles | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TravelMiles | StickerType | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | StickerType | StickerNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | StickerNumber | ServiceContractNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServiceContractNumber | DistributorTransmittalNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DistributorTransmittalNumber | Refurbished | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Refurbished | Reference | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | Reference | PurchasedOverseasFlag | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | PurchasedOverseasFlag | AuthorizationNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | AuthorizationNumber | PartMarkupPercentage | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | PartMarkupPercentage | MicrowaveBefore | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | MicrowaveBefore | MicrowaveAfter | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | MicrowaveAfter | SpecialCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | SpecialCode | DefectivePartNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DefectivePartNumber | DefectivePartSerialNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | DefectivePartSerialNumber | SpecialCustomerNote | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | SpecialCustomerNote | ServiceSignedBy | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServiceSignedBy | AlternateStoreNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | AlternateStoreNumber | ProductSKU | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ProductSKU | WarrantySKU | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | WarrantySKU | ServiceBusinessUnit | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | ServiceBusinessUnit | PspSourceType | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | PspSourceType | FoodSpoilageCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | FoodSpoilageCode | TpaContractNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaContractNumber | TpaClaimNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaClaimNumber | TpaContractError | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaContractError | TpaProductPurchaseDate | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaProductPurchaseDate | TpaLaborWarrantyDays | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaLaborWarrantyDays | TpaPartsWarrantyDays | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaPartsWarrantyDays | TpaSubProgram | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaSubProgram | TpaRuleSet | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaRuleSet | TpaEquipmentRetailPrice | float | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaEquipmentRetailPrice | TpaProductCode | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaProductCode | TpaResubmittedFlag | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaResubmittedFlag | TpaResubmittedClaimNumber | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaResubmittedClaimNumber | TpaClaimType | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaClaimType | TpaContractStartDate | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaContractStartDate | TpaContractEndDate | integer | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaContractEndDate | TpaProductDescription | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaProductDescription | TpaContractSKUDescription | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaContractSKUDescription | TpaProgramType | string | NoResource URL Summary
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Pass Through Call to Claims "Parts UpdateOrder" API POST /up/v5/parts/updateOrder |
Include Page |
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| _Default HTTP Headers |
---|
| _Default HTTP Headers |
---|
|
Enablements
To enable this feature, the tenant's sysconfig needs to be updated:
Code Block |
---|
|
{
"Providers": {
"Claims": {
"Features": {
"queryEntitlement": {
"Endpoint": "services/product/v1/checkentitlement"
},
"queryCustomerApptInfo": {
"Endpoint": "services/customer/v2/newcallnumber"
},
"updatePartsOrder": {
"Endpoint": "services/part/v1/updateorder"
}
},
"UserId": "CASEYSHSAP",
"Password": "--Redacted--",
"ManufacturerNumber": "S900"
},
}
} |
API Specifics
Panel |
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|
Pass Through Call to Claims "Parts UpdateOrder" APIThis RESTified API will perform a pass-through call to the Claims sub-system's "Part Update Order" API (when configured). URL Panel |
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bgColor | whitesmoke |
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borderStyle | solid |
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| POST /up/v5/claims
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HTTP Request BodyThis request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the ServiceDispatch "Update Order" APi. Code Block |
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| {
"callNumber": "0007084-97757435",
"orderSequence": 0,
"parts": [
{
"PartNumber": "285442",
"PartSequence": 0,
"OrderDate": "20231114",
"Status": "Shipping",
"BackorderQuantity": 1,
"BackorderDate": "20231117",
"ShipQuantity": 1,
"ShipDate": "20231119",
"ShipMethod": "Ground",
"ShipCarrier": "UPS",
"TrackingNumber": "1ZTESTING12345"
},
{
"PartNumber": "285999",
"PartSequence": 0,
"OrderDate": "",
"Status": "Shipped",
"BackorderQuantity": 0,
"BackorderDate": "",
"ShipQuantity": 1,
"ShipDate": "20231125",
"ShipMethod": "Express",
"ShipCarrier": "FEDEX",
"TrackingNumber": "1ZTESTING12346"
}
]
} |
UpdateOrder Object PropertiesProperty | Type | Required? | Description | ServiceClaims Field Mapping |
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callNumber | string | Yes | Pass through parameter to the ServiceClaims "UpdateOrder " API. | callNumber | orderSequence | string | Yes | Pass through parameter to the ServiceClaims "UpdateOrder " API. | orderSequence | parts | array | Yes | Pass through parameter to the ServiceClaims "UpdateOrder " API. | parts |
| PartNumber | array | Yes | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaProgramType | TpaRemarkId | string | No | Pass through parameter to the ServiceDispatch "Submit Claim" API. | TpaRemarkId RequiredParts |
| PartSequence |
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| OrderDate |
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| Status |
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| BackorderQuantity |
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| BackorderDate |
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| StatusShipQuantity |
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| ShipDate |
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| ShipMethod |
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| ShipCarrier |
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| TrackingNumber |
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HTTP ResponseSuccessOn success, a JSON-formatted version of the ServiceDispatch "Submit Claim" API response will be returned. Code Block |
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| {
"Success": true,
"Code": 0,
"Message": "OK",
"Payload": {
"ResponseCode": "OK"
}
} |
SubmitClaim Response Object PropertiesProperty | Type | Description | ServiceDispatch Field Mapping |
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Success | boolean | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Success | Code | integer | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Code | Message | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Message | Payload | object | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Payload |
| TotalClaimsReceived | integer | Pass through parameter from the ServiceDispatch "Submit Claim" API. | TotalClaimsReceived |
| TransactionId | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | TransactionId |
| ResponseCode | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ResponseCode |
| TotalClaimsProcessedSuccessfully | integer | Pass through parameter from the ServiceDispatch "Submit Claim" API. | TotalClaimsProcessedSuccessfully |
| Claims | array | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Claims |
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| ClaimTransactionId | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimTransactionId |
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| ClaimResponseCode | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimResponseCode |
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| ServiceCenterNumber | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ServiceCenterNumber |
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| ClaimStatusDescription | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimStatusDescription |
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| ManufacturerName | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ManufacturerName |
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| ServiceCenterLocationCode | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ServiceCenterLocationCode |
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| Type | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Type |
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| ClaimBatchNumber | integer | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimBatchNumber |
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| ClaimSequenceNumber | integer | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimSequenceNumber |
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| ClaimStatusCode | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimStatusCode |
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| ClaimNumber | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ClaimNumber |
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| Errors | array | Pass through parameter from the ServiceDispatch "Submit Claim" API. | Errors |
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| ErrorDescription | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | ErrorDescription |
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| PartNumber | string | Pass through parameter from the ServiceDispatch "Submit Claim" API. | PartNumber |
| TotalClaimsNotProcessedSuccessfully | integer | Pass through parameter from the ServiceDispatch "Submit Claim" API. | TotalClaimsNotProcessedSuccessfully |
ErrorOn error, a JSON-formatted version of the ServiceDispatch "Submit Claim" API response will be returned. Code Block |
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| {
"name": "GeneralError",
"message": "Error",
"code": 400,
"className": "general-error",
"data": {
"Success": false,
"Code": 8,
"Message": "BadRequest: Error ocurred while querying the Claim!"
}
}
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Return CodesIn addition to the Standard Return Codes, and the ServiceDispatch Error codes, individual API calls made have unique codes found on their individual pages. |