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The Scheduler Provider object is part of the overall ServiceBroker Configuration object, in the following location:

A Scheduler Provider object is used within the context of a REST Objects Providers (itself part of an REST Objects Configuration) to represent the details of how ServiceBroker is to be integrated with ServiceScheduling for the relevant tenant.



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Table of Contents
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Related pages:

Scheduler Provider Object Format

Include Page
_Scheduler Provider Object Format
_Scheduler Provider Object Format

Scheduler Provider Object Properties


Pending
PropertyTypeRequired?Description Description
BCS    objectYes

EnableRealTimeDispatchbooleanYesWhen true, use the ServiceBroker REST Notification Changed Items to periodically poll for changes to Work Items in ServiceScheduling.

RealTimeDispRetryIntervalintYesWhen enabled via the EnableRealTimeDispatch setting, how often the ServiceBroker REST Notification Changed Items should be called to check for changes to Work Items, in milliseconds.
DbUserstringYes

The username to use when connecting to the ServiceScheduling SOAP API endpoint.

EnabledbooleanYes

Should integration with ServiceScheduling be used?

ExtIdstringYes
HoststringYes

The ServiceScheduling SOAP API endpoint to use for the ServiceScheduling integration, consisting of:

  • The protocol i.e. http:// or https://
  • The hostname or IP address
  • A colon
  • The port number.

For example:

  • https://example.com:46502
GanttRouterstringYes

The ServiceScheduling ServiceGANTT interface to use for the ServiceScheduling integration, consisting of:

  • The hostname or IP address
  • A colon
  • The port number.

For example:

  • example.com:46502
IdstringYesA human-readable identifier to be used in ServiceBroker logs when producing information about this integration, to assist with global debugging of the potentially many different ServiceScheduling system integrations (as every tenant in ServiceBroker could be integrated with a different ServiceScheduling installation).
PasswordstringYesThe password to use when connecting to the ServiceScheduling SOAP API endpoint.
UserstringYes
VersionstringYes

The full version of ServiceScheduling that is being integrated with.

  • For versions of ServiceScheduling prior to version 10.0.0, this is a number in 4 parts (e.g. 9.4.0.1);
  • For versions of ServiceScheduling including and after version 10.0.0, this is a number in 3 parts.
EmpExtObjectNamestringNoThe name of the object that contains additional information about employees in ServiceMobility, when integration with ServiceMobility is also enabled.
JobobjectYes

UseMoreNotesForJobInfobooleanYes

When true, parse ServiceScheduling's specific "extended" moreNotes XML format when possible, and transform the information into FlexView Objects.


EnableTechPhoto

boolean


ConvertOrderTypes

boolean


MapMoreNotesToFlexViews

boolean