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Comment: Published by Scroll Versions from space SBUD and version 5

Status
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title5.4.0

A pass-through API to ServiceDispatch (when configured) which allows the ServiceDispatch's "Update Call Status Info" API to be called.   

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On this page:

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Related pages:

Resource URL Summary

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Pass Through Call to ServiceDispatch's "Update Call Status Info" API  

PUT /up/v5/rest/dispatch/updateCallStatusInfo  

Include Page
_Default HTTP Headers
_Default HTTP Headers


API Specifics

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Pass Through Call to ServiceDispatch's "Update Call Status Info" API

This RESTified API will perform a pass-through call to the ServiceDispatch sub-system's "Update Call Status Info" API (when configured).

URL

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PUT /up/v5/rest/dispatch/updateCallStatusInfo

HTTP Request Body

This request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the ServiceDispatch "Update Call Status Info" API.

UpdateCallStatusInfo Object Format

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{
    "Id": "CT.2019-4-30.100192",
    "MfgSvcrAcct": "FSSTEST",
    "CallStatus": "ACCEPTED",
    "CallReasonCode": ""
}

UpdateCallStatusInfo Object Properties

PropertyTypeRequired?DescriptionServiceDispatch Field Mapping
IdstringNoPass through parameter to the ServiceDispatch "Update Call Status Info" API. CallNo
MfgSvcrAcctstringNo

Pass through parameter to the ServiceDispatch "Update Call Status Info" API. 

MfgSvcrAcct
CallStatusstringNo

Pass through parameter to the ServiceDispatch "Update Call Status Info" API. 

CallStatus
CallReasonCodestringNoPass through parameter to the ServiceDispatch "Update Call Status Info" API. CallReasonCode


HTTP Response

Success

On success, a JSON-formatted version of the ServiceDispatch "Update Call Status Info" API response will be returned.

Code Block
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{
    "MFGID": "9999",
    "Id": "CT.2019-4-30.100192",
    "AckMsg": "CALL DETAIL UPDTED SUCCESSFUL"
}

Error

On error, a JSON-formatted version of the ServiceDispatch "Update Call Status Info" API response will be returned.

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{
    "Success": false,
    "Code": 9,
    "Payload": {
        "returnCode": {
            "type": "Error",
            "message": "Dispatch Error Code"
        }
    }
}


Return Codes

In addition to the Standard Return Codes, and the ServiceDispatch Error codes, individual API calls made have unique codes found on their individual pages.