Pass Through Call to ServiceDispatch's "Update Problem Info" APIThis RESTified API will perform a pass-through call to the ServiceDispatch sub-system's "Update Problem Info" API (when configured). URL| Panel |
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| borderColor | grey |
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| bgColor | whitesmoke |
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| borderStyle | solid |
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| PUT /up/v5/rest/dispatch/updateProblemInfo
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HTTP Request BodyThis request requires a JSON object supplied in the HTTP request body, which defines the parameters that will be passed through to the ServiceDispatch "Update Problem Info" API. | Code Block |
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| {
"Id": "CT.2019-4-30.100192",
"MfgSvcrAcct": "FSSTEST",
"ProbCode": "test1",
"ProbType": "test1",
"ProbDesc": "Not working"
} |
UpdateProblemInfo Object Properties| Property | Type | Required? | Description | ServiceDispatch Field Mapping: ServiceDispatch |
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Id | string | No | Pass through parameter to the ServiceDispatch "Update Problem Info" API. | CallNo | MfgSvcrAcct | string | No | Pass through parameter to the ServiceDispatch "Update Problem Info" API. | MfgSvcrAcct | ProbCode | string | No | Pass through parameter to the ServiceDispatch "Update Problem Info" API. | ProbCode | ProbType | string | No | Pass through parameter to the ServiceDispatch "Update Problem Info" API. | ProbType | ProbDesc | string | No | Pass through parameter to the ServiceDispatch "Update Problem Info" API. | ProbDesc |
HTTP ResponseSuccessOn success, a JSON-formatted version of the ServiceDispatch "Update Problem Info" API response will be returned. | Code Block |
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| {
"MFGID": "9999",
"Id": "CT.2019-4-30.100192",
"AckMsg": "CALL DETAIL UPDTED SUCCESSFUL"
} |
Error On error, a JSON-formatted version of the ServiceDispatch "Update Problem Info" API response will be returned. | Code Block |
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| {
"Success": false,
"Code": 9,
"Payload": {
"returnCode": {
"type": "Error",
"message": "Dispatch Error Code"
}
}
} |
| 