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Admin ServiceOptimizer Further Detail Environment Variables
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Admin ServiceOptimizer Further Detail Environment Variables

Owned by Paul Hindle
Last updated: Oct 30, 2019 by Andrew Hill (Deactivated)Version comment

The following environment variables need to be in place, and correctly set for the paths etc where ServiceScheduling has been installed.

VariableUnix/Windows?Used ByDescription
ORACLE HOME 
TNS_ADMIN		UnixAll programs which access the ServiceScheduling databaseORACLE_HOME is the directory where ORACLE is installed. TNS_ADMIN contains the full pathname of the directory where the tnsnames.ora file is located. Both are set up by the DBA.
TWO_TASKUnixAll programs which access the ServiceScheduling databaseTWO_TASK is the name of the service (or section) in the tnsnames.ora file to be used by client applications. Note that TWO_TASK must be set even if the database and application are running on the same machine in order to maintain a separation between the application and Oracle code. Set up by the DBA.
SPHOMEUnix and WindowsAllThe directory where ServiceOptimizer is installed.
PATHUnix and WindowsOperating SystemThe PATH environment variable is used by the Operating System to search for ServiceOptimizer and ORACLE binaries. The directories $SPHOME/bin and $ORACLE_HOME/bin must be present on the path
 LD_LIBRARY_PATHSolaris (and some versions of HP-UX) All Default Library Path - Includes the directory where ServiceOptimizer libraries are installed. Must also include Oracle libraries for the appropriate version of Oracle in use (e.g. $ORACLE_HOME/libxxx )
 SHLIB_PATHHP-UX AllDefault Shared Library Path - Includes the directory where ServiceOptimizer libraries are installed. Must also include Oracle libraries for the appropriate version of Oracle in use (e.g. $ORACLE_HOME/libxxx )
 LOCALWindows All programs which access the SERVICE-Scheduling (Oracle only)LOCAL is the name of the service (or section) in the tnsnames.ora file to be used by ServiceScheduling client programs. Set up by the DBA.