_API GetCapactiyStatisticsRequest Response

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Web Service									Type	Description	Req?	Val?
`<sp:GetCapacityStatsResponse>`
	`<result>`									A structure containing details of the success or failure of the API call.
		`<type>?</type>`							`string`	The Return Code name, representing the result of the API call.
		`<code>?</code>`							`int`	The Return Code number, representing the result of the API call.
	`</result>`
	`<capacityStatsResponse>`									This structure is only returned when the API call does not return an error Return Code.
		`<capacityStatsPerDate>`								One or more `capacityStatsPerDate` structures will be present, with each describing the job capacity for a single day.
			`<Date>?</Date>`						`spDate`	The date for which the parent `capacityStatsPerDate` structure relates to.
			`<capacityStatForAllFru>`							This structure contains total job capacity for all FRUs contained within the response, for the day of the parent `capacityStatsPerDate` structure.
				`<shiftTime>?</shiftTime>`					`int`	For all FRUs in the response, the total number of minutes in all shifts, including shifts override time, excluding break time, and excluding allowed overtime.
				`<allowedOvertime>?</allowedOvertime>`					`int`	For all FRUs in the response, the total number of minutes of allowed overtime.
				`<breakTime>?</breakTime>`					`int`	For all FRUs in the response, the total number of minutes of break time.
				`<saTime>?</saTime>`					`int`	For all FRUs in the response, the total number of minutes of standard activity time, excluding travel time and excluding break time.
				`<jobTime>?</jobTime>`					`int`	For all FRUs in the response, the total number of minutes of job time, excluding travel time and excluding break time.
				`<travelTime>?</travelTime>`					`int`	For all FRUs in the response, the total number of minutes of travel time for all jobs, including travel home time, including SA travel, excluding travel in overtime, and excluding travel outside shift time.
				`<overTimeUsed>?</overTimeUsed>`					`int`	For all FRUs in the response, the total number of minutes of used overtime, excluding travel time.
				`<outShiftTimeUsed>?</outShiftTimeUsed>`					`int`	For all FRUs in the response, the total number of minutes of used outside shift time, excluding travel time.
				`<travelInOverTime>?</travelInOverTime>`					`int`	For all FRUs in the response, the total number of minutes of travel time occurring in overtime.
				`<travelOutsideShift>?</travelOutsideShift>`					`int`	For all FRUs in the response, the total number of minutes of travel time occurring in outside shift time.
			`</capacityStatForAllFru>`
			`<capacityStatPerFru>`							One or more `capacityStatPerFru` structures will be present, with each describing the job capacity for a single FRU, for the day of the parent `capacityStatsPerDate` structure.
				`<FRU>?</FRU>`					`FRUID`	The ID of the FRU to which the parent `capacityStatPerFru` structure relates to.
				`<capacityStatsFru>`
					`<shiftTime>?</shiftTime>`				`int`	For the FRU, the total number of minutes in all shifts, including shifts override time, excluding break time, and excluding allowed overtime.
					`<allowedOvertime>?</allowedOvertime>`				`int`	For the FRU, the total number of minutes of allowed overtime.
					`<breakTime>?</breakTime>`				`int`	For the FRU, the total number of minutes of break time.
					`<saTime>?</saTime>`				`int`	For the FRU, the total number of minutes of standard activity time, excluding travel time and excluding break time.
					`<jobTime>?</jobTime>`				`int`	For the FRU, the total number of minutes of job time, excluding travel time and excluding break time.
					`<travelTime>?</travelTime>`				`int`	For the FRU, the total number of minutes of travel time for all jobs, including travel home time, including SA travel, excluding travel in overtime, and excluding travel outside shift time.
					`<overTimeUsed>?</overTimeUsed>`				`int`	For the FRU, the total number of minutes of used overtime, excluding travel time.
					`<outShiftTimeUsed>?</outShiftTimeUsed>`				`int`	For the FRU, the total number of minutes of used outside shift time, excluding travel time.
					`<travelInOverTime>?</travelInOverTime>`				`int`	For the FRU, the total number of minutes of travel time occurring in overtime.
					`<travelOutsideShift>?</travelOutsideShift>`				`int`	For the FRU, the total number of minutes of travel time occurring in outside shift time.
				`</capacityStatsFru>`
				`<capacityStatPerIru>`						When the `iruLevel` or `teamLevel` parameter in the API call was set to true, then one or more `capacityStatPerIru` structures will be present, with each describing the job capacity for a single IRU of the FRU of the parent `capacityStatPerFru` structure, for the day of the parent `capacityStatsPerDate` structure.
					`<IRU>?</IRU>`				`IRUID`	The ID of the IRU to which the parent `capacityStatPerIru` structure relates to.
					`<capacityStatsIru>`
						`<shiftTime>?</shiftTime>`			`int`	For the IRU, the total number of minutes in all shifts, including shifts override time, excluding break time, and excluding allowed overtime.
						`<allowedOvertime>?</allowedOvertime>`			`int`	For the IRU, the total number of minutes of allowed overtime.
						`<breakTime>?</breakTime>`			`int`	For the IRU, the total number of minutes of break time.
						`<saTime>?</saTime>`			`int`	For the IRU, the total number of minutes of standard activity time, excluding travel time and excluding break time.
						`<jobTime>?</jobTime>`			`int`	For the IRU, the total number of minutes of job time, excluding travel time and excluding break time.
						`<travelTime>?</travelTime>`			`int`	For the IRU, the total number of minutes of travel time for all jobs, including travel home time, including SA travel, excluding travel in overtime, and excluding travel outside shift time.
						`<overTimeUsed>?</overTimeUsed>`			`int`	For the IRU, the total number of minutes of used overtime, excluding travel time.
						`<outShiftTimeUsed>?</outShiftTimeUsed>`			`int`	For the IRU, the total number of minutes of used outside shift time, excluding travel time.
						`<travelInOverTime>?</travelInOverTime>`			`int`	For the IRU, the total number of minutes of travel time occurring in overtime.
						`<travelOutsideShift>?</travelOutsideShift>`			`int`	For the IRU, the total number of minutes of travel time occurring in outside shift time.
					`</capacityStatsIru>`
					`<capacityStatPerTeam>`					When the `teamLevel` parameter in the API call was set to true, then one or more `capacityStatPerTeam` structures will be present, with each describing the job capacity for a single team of the IRU of the parent `capacityStatPerIru` structure, for the FRU of the parent `capacityStatPerFru` structure, for the day of the parent `capacityStatsPerDate` structure.
						`<teamID>?</teamID>`			`TeamID`	The ID of the team to which the parent `capacityStatPerTeam` structure relates to.
						`<CapacityStatsTeam>`				This structure contains total job capacity for all technicians contained within the team for the parent `capacityStatPerTeam` structure.
							`<shiftTime>?</shiftTime>`		`int`	For all technicians in the team, the total number of minutes in all shifts, including shifts override time, excluding break time, and excluding allowed overtime.
							`<allowedOvertime>?</allowedOvertime>`		`int`	For all technicians in the team, the total number of minutes of allowed overtime.
							`<breakTime>?</breakTime>`		`int`	For all technicians in the team, the total number of minutes of break time.
							`<saTime>?</saTime>`		`int`	For all technicians in the team, the total number of minutes of standard activity time, excluding travel time and excluding break time.
							`<jobTime>?</jobTime>`		`int`	For all technicians in the team, the total number of minutes of job time, excluding travel time and excluding break time.
							`<travelTime>?</travelTime>`		`int`	For all technicians in the team, the total number of minutes of travel time for all jobs, including travel home time, including SA travel, excluding travel in overtime, and excluding travel outside shift time.
							`<overTimeUsed>?</overTimeUsed>`		`int`	For all technicians in the team, the total number of minutes of used overtime, excluding travel time.
							`<outShiftTimeUsed>?</outShiftTimeUsed>`		`int`	For all technicians in the team, the total number of minutes of used outside shift time, excluding travel time.
							`<travelInOverTime>?</travelInOverTime>`		`int`	For all technicians in the team, the total number of minutes of travel time occurring in overtime.
							`<travelOutsideShift>?</travelOutsideShift>`		`int`	For all technicians in the team, the total number of minutes of travel time occurring in outside shift time.
						`</CapacityStatsTeam>`
						`<capacityStatPerTechnician>`				One or more `capacityStatPerTechnician` structures will be present, with each describing the job capacity for a single technician of the team of the parent `capacityStatPerTeam` structure, for the IRU of the parent `capacityStatPerIru` structure, for the FRU of the parent `capacityStatPerFru` structure, for the day of the parent `capacityStatsPerDate` structure.
							`<empID>?</empID>`		`EmpID`	The ID of the technician to which the parent `capacityStatPerTechnician` structure relates to.
							`<empName>?</empName>`		`EmpName`	The technician's full name.
							`<empSurname>?</empSurname>`		`EmpSurname`	The technician's surname.
							`<capacityStats>`
								`<shiftTime>?</shiftTime>`	`int`	For the technician, the total number of minutes in all shifts, including shifts override time, excluding break time, and excluding allowed overtime.
								`<allowedOvertime>?</allowedOvertime>`	`int`	For the technician, the total number of minutes of allowed overtime.
								`<breakTime>?</breakTime>`	`int`	For the technician, the total number of minutes of break time.
								`<saTime>?</saTime>`	`int`	For the technician, the total number of minutes of standard activity time, excluding travel time and excluding break time.
								`<jobTime>?</jobTime>`	`int`	For the technician, the total number of minutes of job time, excluding travel time and excluding break time.
								`<travelTime>?</travelTime>`	`int`	For the technician, the total number of minutes of travel time for all jobs, including travel home time, including SA travel, excluding travel in overtime, and excluding travel outside shift time.
								`<overTimeUsed>?</overTimeUsed>`	`int`	For the technician, the total number of minutes of used overtime, excluding travel time.
								`<outShiftTimeUsed>?</outShiftTimeUsed>`	`int`	For the technician, the total number of minutes of used outside shift time, excluding travel time.
								`<travelInOverTime>?</travelInOverTime>`	`int`	For the technician, the total number of minutes of travel time occurring in overtime.
								`<travelOutsideShift>?</travelOutsideShift>`	`int`	For the technician, the total number of minutes of travel time occurring in outside shift time.
							`</capacityStats>`
						`</capacityStatPerTechnician>`
					`</capacityStatPerTeam>`
				`</capacityStatPerIru>`
			`</capacityStatPerFru>`
		`</capacityStatsPerDate>`
	`</capacityStatsResponse>`
`</sp:GetCapacityStatsResponse>`

Notes

Standard Activities

If a standard activity's time is longer than the time of the shift in which it is contained, then the shift time excluding break time is returned as the standard activity time.

Overlapping Items

The total time of all individual jobs, standard activities etc. are counted, even if there is some degree of item overlap.

ServiceScheduling 13.5

_API GetCapactiyStatisticsRequest Response

Analytics

Notes

Standard Activities

Overlapping Items

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