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Integration ServiceOptimizer Common API Concepts Customer Information

Owned by Matthew Wren
Nov 24, 2022
1 min read

Customer Information

The Job Booking interfaces allow Customer information to be passed through to ServiceOptimizer. This information is not used for scheduling the jobs, but is displayed on the Gantt chart.

 

Web Service

Description

<customer>

 

 

<custID>?</custID>

An identifier for the customer for whom this job is booked.

 

<custName>?</custName>

The name of the customer.

 

<custAddress>?</custAddress>

The customer’s address. This can be used when the job is dispatched, if required (can include up to 4 separate elements).

 

<contactName>?</contactName>

The name of a person who can be contacted about this job.

 

<phoneNum>?</phoneNum>

The customer’s phone numbers. This can be used when the job is dispatched, if required (can include up to 2 separate elements).

</customer>

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