<sp:GetJobsRequest>

<EmpID>?</EmpID>

EmpID

is the identifier of the employee whose list of jobs is to be extracted; Mandatory if RespUnit not supplied. Otherwise optional

<DispatchDate>?</DispatchDate>

spDate

is the date on which the jobs are to be carried out

<RespUnit>?</RespUnit>

RUID

is the FRU for which unresourced jobs are to be extracted. If EmpID is supplied as well as RespUnit, EmpID is ignored.

Mandatory if EmpID and Dispatch Date not supplied. Otherwise optional

<PrevJob>?</PrevJob>

JobID

No longer in use

<JobCount>?</JobCount>

int

is the number of jobs which should be returned in each batch. Omit if all

<JobInfoCount>?</JobInfoCount>

int

Not used

<DispatchInfoCount>?</DispatchInfoCount>

int

A non-zero value should be supplied if Dispatch info is wanted

<AuditInfoCount>?</AuditInfoCount>

int

A non-zero value should be supplied if Audit info is wanted

<CustomerInfoCount>?</CustomerInfoCount>

int

A non-zero value should be supplied if Customer info is wanted

<SparesInfoCount>?</SparesInfoCount>

int

A non-zero value should be supplied if Spares info is wanted

</sp:GetJobsRequest>

<sp:GetJobsResponse>

<PrevJob>?</PrevJob>

JobID

The last job from the previous batch (if applicable)

<JobCount>?</JobCount>

int

The number of jobs returned

<!--Zero or more repetitions:-->

<JobInfo>

List of JobInfo structures.

<Version>?</Version>

int

<JobID>?</JobID>

JobID

is the caller’s identifier of  the job, as specified when the job was booked

<JobType>?</JobType>

JobTypeID

as specified when the job was booked

<EstimatedDuration>?</EstimatedDuration>

int

for a non-all-day job, is the Actual Duration of the job if it’s known (i.e. the job has been logged on or cleared), or, if not, the Scheduled Duration.  For an all-day job, EstimatedDuration returns the same values, except if the job is in the in-tray, in which case 0 is returned since all-day jobs in the in-tray have no Scheduled Duration

<StartDate>?</StartDate>

spDate

is the date of the ExpectedStart time (next)

<ExpectedStart>?</ExpectedStart>

Time

is the scheduled time to start travelling to this job; null if job is unresourced

<EndDate>?</EndDate>

spDate

is the date of the ExpectedEnd time (next)

<ExpectedEnd>?</ExpectedEnd>

Time

is the scheduled time this job should finish; null if job is unresourced

<EmpID>?</EmpID>

EmpID

is the identifier of the employee scheduled to do this job; null if job is unresourced

<TravelTime>?</TravelTime>

unsigned int

is the expected journey time in minutes from the location of the previous job or activity to this job; undefined if the job is unresourced

<RttTo>?</RttTo>

int

is the expected Real Time Traffic journey time in minutes from the location of the previous job or activity to this job; Only returned if the RTT value has been set up in the job - so may not be returned even if RTT is enabled.

<BreakTime>?</BreakTime>

int

is the number of minutes (if any) allowed for any breaks in the duration between ExpectedStart and ExpectedEnd; undefined if the job is unresourced

</JobInfo>

<DispatchInfo>

List.

<Priority>?</Priority>

int

as specified when the job was booked

<ExtraDuration>?</ExtraDuration>

int

as specified when the job was booked

<Skills>?</Skills>

from job type plus extra skills from web service call when the job was booked

<BookLoc>?</BookLoc>

BookLocID

is the identifier of the server that booked this job, if that was specified when the job was booked

<Forced>?</Forced>

Boolean

0 – not forced, 1 – forced

<ContractStart>?</ContractStart>

spDateTime

as specified when the job was created

<ContractEnd>?</ContractEnd>

spDateTime

as specified when the job was created

<AccessEarliest1>?</AccessEarliest1>

spDateTime

are the first three Access Hours periods on DispatchDate (resourced non-appointment), or the Appointment Earliest & Latest (in AccessEarliest/Latest1) (appointment).

If the job is unresourced, the first 3 pairs of Access Hours that overlap DispatchDate will be returned.

<AccessLatest1>?</AccessLatest1>

spDateTime

“

<AccessEarliest2>?</AccessEarliest2>

spDateTime

“

<AccessLatest2>?</AccessLatest2>

spDateTime

“

<AccessEarliest3>?</AccessEarliest3>

spDateTime

“

<AccessLatest3>?</AccessLatest3>

spDateTime

“

<IsCallToFix>?</IsCallToFix>

Boolean

as specified when the job was created, i.e. whether the job is call-to-fix or not

<CrewSize>?</CrewSize>

int

the number of individuals required to have been assigned to the crew which will do this job

<ReqEmpType>?</ReqEmpType>

<listReqEmps>

as specified when the job was booked: up to 10 employees who are the only ones permitted, or are preferred, or are not permitted to do this job

<reqEmp>

<EmpId>?</EmpId>

EmpID

<ReqEmpType>?</ReqEmpType>

See Integration ServiceOptimizer Common API Concepts Mandatory Preferred Excluded Employees

</reqEmp>

</listReqEmps>

<PickupSize>?</PickupSize>

int

is the amount of space occupied by equipment loaded onto the operative’s vehicle as part of this job.

<DeliverySize>?</DeliverySize>

int

is the amount of space occupied by equipment removed from the operative’s vehicle as part of this job.

</DispatchInfo>

<AuditInfo>

List.

<Creation>?</Creation>

spDateTime

date and time of the job’s creation

<Update>?</Update>

spDateTime

date and time the job’s status was last updated

<Scheduled>?</Scheduled>

spDateTime

date and time the job was assigned to the employee by the automatic scheduler

<Dispatched>?</Dispatched>

spDateTime

date and time the details of the job were communicated to external systems

<JobStatus>?</JobStatus>

int

2 is returned if the job is on hold. 8 is returned for an all day job. 4 is returned if the job was cleared (Cleared) before it was started (Travelling) (aka ‘phone cleared’).

<JeopardyStatus>?</JeopardyStatus>

See section 4.3.1 for the declarations of different jeopardy states

<JeopardyStatus2>?</JeopardyStatus2>

See section 4.3.2

<ScheduleStatus>?</ScheduleStatus>

indicates whether the job was manually or automatically scheduled

<Postcode>?</Postcode>

Postcode

of the job’s location

</AuditInfo>

<Customer>

if specified when the job was booked (See section 4.4.3)

</Customer>

<SparesInfo>

List. Is returned if <SparesInfoCount> is set to true in the request

<ReqSpares>

the IDs and quantities of the spares needed for this job. The ID of the spares that are actually allocated are the first in the list, followed by the substitutes if there were any. If there are no spares associated with the job then the ReqSpares structure will not be returned.

<SpareID>?</SpareID>

SpareID

<Quantity>?</Quantity>

int

</ReqSpares>

<ForceGo>?</ForceGo>

Boolean

indicates whether the job has been forced to the employee as they don't have the required spares for the job. This may have been set on the initial job booking, or by a subsequent move on the Gantt.

<Source>?</Source>

SpareSource

indicates for a job requiring spares, whether the job is in the intray, or the spares were available from the van, or the spares were sourced externally either because the job was booked with spareIgnVanStock or SpareForceGo. For a job with no spares this will be set to None.

</SparesInfo>

</sp:GetJobsResponse>