On This Page:

This page provides an overview of the environments that have been used to build and test ServiceScheduling.

Server Component

The versions of system software used to test this release were:

Windows	ServiceOptimizer
Windows 2012 R2

The versions of system software are supported on both Windows 2012 R2 and Windows 2012:

Client Components

The ServiceScheduling desktop applications have been tested on the following system software:

Environment	ServiceGANTT
Windows 7 Professional (SP 1) Oracle Java 1.8.0_121
Windows 8 Oracle Java 1.8.0_121
Windows 10 Oracle Java 1.8.0_121

The ServiceScheduling web applications have been tested on the following system software:

Environment	ServiceManager	ServicePlanner	ServiceAnalytics	IE 11 (compatibility mode OFF)	Edge	Firefox 67	Google Chrome 77
Windows 2012 R2 Tomcat 8.5.31 Oracle Java 1.8.0_121				See note below.

The ServiceScheduling web applications are supported on both Windows 2012 R2 and Windows 2012.

The ServicePlanner component has known issues with IE. The use of ServicePlanner with IE is not advised for this release.

Notes:

ServiceAnalytics has been developed and tested using Crystal Reports XII (2008) Release 2, Developer Edition.

ServicePlanner has been developed and tested using MapInfo MapXtreme version 4.8.0.

The system has been tested against:

Database

Version(s)

Note(s)

Oracle

ServiceScheduling is not supported on versions of Oracle prior to 12c.

SQL Server

Using compatibility mode 90. Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of MS SQL Server prior to 2012.

The SOAP interfaces have been generated using SOAP 2.8.21.