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Build and Test Environments

Build and Test Environments

This page provides an overview of the environments that have been used to build and test ServiceScheduling.

Server Component

The versions of system software used to test this release were:

WindowsServiceOptimizer
  • Windows 2012 R2
(tick)
  •  Windows 2012
 (tick)


Notes:

(warning) Solaris is no longer supported in ServiceScheduling 10.

(warning) ServiceOptimizer is a 64 bit application, and will only run on 64 bit enabled platforms.

Client Components

The ServiceScheduling desktop applications have been tested on the following system software:

EnvironmentServiceGANTT
  • Windows 7 Professional (SP 1)
  • Oracle Java 1.8.0_121
(tick)
  • Windows 8
  • Oracle Java 1.8.0_121
(tick)
  • Windows 10
  • Oracle Java 1.8.0_121
(tick)

The ServiceScheduling web applications have been tested on the following system software:

EnvironmentServiceManagerServicePlannerServiceAnalyticsIE 11 (compatibility mode OFF)Firefox 51.0.1Google Chrome 45
  • Windows 2012 R2
  • Windows 2012
  • Tomcat 8.5
  • Oracle Java 1.8.0_121
(tick)(tick)(tick)(tick)(info)(error)

(info) Due to compatibility issues with Firefox, Tomcat 8.5 and Java Applets, certain areas of ServiceManager functionality that are provided by Java Applets (maintenance of areas, regions, region travel times and region-based LK) are not currently supported when using Firefox. Please use IE 11 to access these areas of ServiceManager functionality. The replacement of Java Applets with native HTML/Javascript to restore these areas of functionality under Firefox is planned for a future release of ServiceScheduling 10.

Notes:

(warning) Solaris is no longer supported in ServiceScheduling 10.

(warning) The use of IBM WebSphere is no longer supported by ServiceScheduling 10.

ServiceAnalytics has been developed and tested using Crystal Reports XII (2008) Release 2, Developer Edition. 

ServicePlanner has been developed and tested using MapInfo MapXtreme version 4.8.0.

Database Components

The system has been tested against:

DatabaseVersion(s)Note(s)
Oracle
  • 12c

Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of Oracle prior to 12c.

SQL Server
  • 2012
  • 2014

Using compatibility mode 90. Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of MS SQL Server prior to 2012.

SOAP Interfaces

The SOAP interfaces have been generated using SOAP 2.8.21.