Build and Test Environments
This page provides an overview of the environments that have been used to build and test ServiceScheduling.
Server Component
The versions of system software used to test this release were:
Windows | ServiceOptimizer |
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Notes:
Solaris is no longer supported in ServiceScheduling 10.
ServiceOptimizer is a 64 bit application, and will only run on 64 bit enabled platforms.
Client Components
The ServiceScheduling desktop applications have been tested on the following system software:
Environment | ServiceGANTT |
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The ServiceScheduling web applications have been tested on the following system software:
Environment | ServiceManager | ServicePlanner | ServiceAnalytics | IE 11 (compatibility mode OFF) | Firefox 51.0.1 | Google Chrome 45 |
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Due to compatibility issues with Firefox, Tomcat 8.5 and Java Applets, certain areas of ServiceManager functionality that are provided by Java Applets (maintenance of areas, regions, region travel times and region-based LK) are not currently supported when using Firefox. Please use IE 11 to access these areas of ServiceManager functionality. The replacement of Java Applets with native HTML/Javascript to restore these areas of functionality under Firefox is planned for a future release of ServiceScheduling 10.
Notes:
Solaris is no longer supported in ServiceScheduling 10.
The use of IBM WebSphere is no longer supported by ServiceScheduling 10.
ServiceAnalytics has been developed and tested using Crystal Reports XII (2008) Release 2, Developer Edition.
ServicePlanner has been developed and tested using MapInfo MapXtreme version 4.8.0.
Database Components
The system has been tested against:
Database | Version(s) | Note(s) |
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Oracle |
| Please see the pre-requisite document for further details. ServiceScheduling is not supported on versions of Oracle prior to 12c. |
SQL Server |
| Using compatibility mode 90. Please see the pre-requisite document for further details. ServiceScheduling is not supported on versions of MS SQL Server prior to 2012. |
SOAP Interfaces
The SOAP interfaces have been generated using SOAP 2.8.21.