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Document Information

Document TitleRelease Notice - EU 20210618
DocumentStatusDefinitive

IssueEU 20210618

Date of Issue2021-07-08

ReferenceSPDATA-410
SupersedesNone - First Issue
Author(s)Gareth Mann
Authority for IssueGareth Mann
DistributionAll paper copies of the document are effectively uncontrolled unless distributed via a locally controlled route.
Change ControlResponsibility for the control and distribution of this document resides with the author who will arrange for it to be updated.

About This Document

This document provides information for the 20210618release of the ServicePower EU Travel Matrix.

Change History

Document Version

Date

Author(s)

Summary of Changes

1.0

2021-07-08

Gareth Mann

Initial release


Problems cleared in this release

ServicePower Ref

Description
N/A


New Features in this release

With the European matrix being one matrix rather than one per country, the added benefits are that you can travel between countries. All journeys are calculated using the fastest route and it may be quicker to travel from one postcode in Germany to another in Germany, via France. With previous releases of the matrices, this wouldn't have been possible.

In addition to this, previous travel matrices have always been a single country with an FRU mapped to it. With the introduction of a single matrix covering multiple countries, FRU boundaries are no longer limited to a single countrym with journeys calculated over the borders, FRU's can be setup to cover areas outside of a single country with the relevant region to area mappings.

ServicePower RefDescription
N/A



Another advantage of this release is for updating. There is no longer a requirement for multiple maintenance windows to update several matrices, this can now be done in one upgrade.

Coverage

The following countries are covered in the European matrix. The UK and Ireland are currently absent do to a different region structure but may be induced in the future.

Alpha2 ISO CodeCountry

Digit Postcode #

Alpha2 ISO CodeCountryDigit Postcode #Alpha2 ISO CodeCountryDigit Postcode #
ADAndorra5HRCroatia5RSSerbia5
ALAlbania4HUHungary4SESweden5
ATAustria4ISIceland3SISlovenia4
BABosnia and Herzegovina5ITItaly5SKSlovakia6
BEBelgium4LILiechtenstein4SMSan Marino5



LTLithuania5


BGBulgaria4LYLatvia4TRTurkey5
BYBelarus4LULuxembourg4UAUkraine6
CHSwitzerland4LVLatvia4VAVatican City5
CYCyprus2MCMonaco5


CZCzech Republic5MDMoldova (the Republic of)4


DEGermany5MEMontenegro5


DKDenmark4MKNorth Macedonia 4


EEEstonia5MTMalta3


ESSpain5NLNetherlands4


FIFinland5NONorway4


FRFrance5PLPoland6


GIGibraltar7PTPortugal4


GRGreece6RORomania2


Region Structure

The region structure for all EU regions are:

  • Level 1 - EU
  • Level 2 - Alpha 2 ISO Country Code e.g DE
  • Level 3 - Postcode e.g 01099

Using this region structure, 01099 in Germany would be EU.DE.01099.

Postcode Structure

The postcode structure for all countries is the alpha2 ISO code separated with a hyphen, followed by the postcode, e.g. DE-01099.

Upgrading from multiple to a single matrix

**If you were previously using several single matrices and wish to upgrade to the European matrix, there are no changes required, other than referencing the single matrix from the global ServiceScheduling settings and removing them from the FRU level settings.

Drive Times

Drive times have been calculated using here.com. No drive times are included in the travel matrix for journeys greater than 4 hours 15 minutes.

Data Information

Data vintage
Postcodes - 2021 (201 E0 v25)
Postcode data, network routing engine and road network data supplied by here.com.

** The single Germany matrix used a different region structure than currently in use, therefore there may be some extra work required to remap local knowledge and region to area mappings. Our Professional Services and Support functions can help you through this if you currently use the Germany matrix.

Disclaimer of Warranty

ServicePower makes no representations or warranties, either expressed or implied, by or with respect to anything in this document, and shall not be liable for any implied warranties of merchantability or fitness for a particular purpose or for any indirect, special or consequential damages.

Confidentiality and Copyright

This document contains information confidential to ServicePower Technologies plc. This information is patented under European Patent Number 97301142.2-2201 (Appointment booking and scheduling system). The information is supplied by ServicePower Technologies plc on the understanding that it will not be used in any way which is or may be detrimental to the commercial interests of ServicePower Technologies plc. In particular, the contents may not be disclosed in part or in whole to any other party without the prior written consent of ServicePower Technologies plc.

Copyright in this document remains vested in ServicePower Technologies plc and no copies may be made of this document or any part thereof except with the agreement of the company.

Copyright © 2002-2023, ServicePower plc

All rights reserved.

GOVERNMENT RIGHTS LEGEND: Use, duplication or disclosure by the U.S. Government is subject to restrictions set forth in the applicable ServicePower license agreement and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (Oct 1988), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14, as applicable.

"ServicePower" and ServicePower’s products are trademarks of ServicePower Technologies plc. References to other companies and their products use trademarks owned by the respective companies and are for reference purpose only.


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