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This document contains information confidential to ServicePower Technologies plc. This information is patented under European Patent Number 97301142.2-2201 (Appointment booking and scheduling system). The information is supplied by ServicePower Technologies plc on the understanding that it will not be used in any way which is or may be detrimental to the commercial interests of ServicePower Technologies plc. In particular, the contents may not be disclosed in part or in whole to any other party without the prior written consent of ServicePower Technologies plc.
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About this Release
This release represents a major improvement to the ESB and major and mostly minor improvements to the mobile application.
Minimum System Requirements
Mobile Application
- iPhone running iOS 13+
- iPad running iOS 13+
- Android phones and tablets running Android 9.0+
- Devices (including laptops, desktops, tablets, etc. ) running the latest versions of Chrome or Edge
Mobile Application Release Notes
NEW ServiceMobility now provides full Single Sign-on support, even when ServiceScheduling utilizes a different ID.
NEW When performing a product lookup within the wrapped application, the intellitype search results sometimes get out of sync with the search criteria resulting in an incorrect result set. We have added a refresh button so that the user may quickly refresh the results so they do not have to back out and retype the catalog item.
NEW ServiceMobility now supports French Canadian.
FIXED Fixed an issue in the wrapped application where the work order alert box was obscured by the service code window when a notification results from a selected service code.
FIXED The work order estimate is now cleared when copying a work order within the mobile application.
ESB Release Notes
Asset Model Number Field Now Available within Invoice and Estimate Templates
NEW Added support to access the Asset Model Number field via the invoice and estimate template.
Stock Level Recommendation REST Export API
NEW This API provides the groundwork for the upcoming mobile feature allowing a mobile user to provide input on back-office generated stock level recommendations (release date TBD).
Work Order REST API
FIXED Fixed an issue where the Work Order REST API would incorrectly return a 200 status code (success) when accessing the API on HTTP (rather than the required HTTPS) even though the work order was not saved to the system of record.
FIXED Fixed an issue where acknowledged work orders retained status when rescheduled to a different technician in ServiceScheduling.
Mobile Data Extract
FIXED Fixed issue where service code and work order alert updates weren't automatically getting sent to the mobile device.
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