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This document contains information confidential to ServicePower Technologies plc. This information is patented under European Patent Number 97301142.2-2201 (Appointment booking and scheduling system). The information is supplied by ServicePower Technologies plc on the understanding that it will not be used in any way which is or may be detrimental to the commercial interests of ServicePower Technologies plc. In particular, the contents may not be disclosed in part or in whole to any other party without the prior written consent of ServicePower Technologies plc.
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About this Release
This release represents a major improvement to the ESB and major and mostly minor improvements to the mobile application.
Minimum System Requirements
Mobile Application
- iPhone running iOS 13+
- iPad running iOS 13+
- Android phones and tablets running Android 9.0+
- Devices (including laptops, desktops, tablets, etc. ) running the latest versions of Chrome or Edge
Mobile Application Release Notes
New Features
NEW Payment Processing - Pay by Link
Payment functionality within the large form factor version of ServiceMobility has been extended with the ability to utilize Smart Merchant invoicing to send out a link to a payment page. This is
Setup: The pay by link functionality can setup by adding "invoicePaymentsEnabled": "true" to the work order object within the mobile configuration and the "invoiceRequestUrl": "${PROTOCOL}//${HOST}:${PORT}/seiapi/v3/Payment/SendInvoice". A sample JSON is as follows:
Payment Screen
Send Invoice Screen
Payment Screen After Invoice Sent
NEW Make Line Items Non-Chargeable
The large form factor version of ServiceMobility now supports the ability to make a line item non-chargeable. This is done by navigating to the line item detail page and de-selecting the chargeable checkbox.
Work Order Line Items (Chargeable Item)
Work Order Line Items Detail
Work Order Line Items (Non-Chargeable Item)
NEW Work Order Alerts Now Support Concessions
The service contract functionality of ServiceMobility now utilizes concessions as the method to providing a fixed or percentage off of the work order.
NEW Service Contracts Now Utilize Concessions
The work order alerts functionality of ServiceMobility now provides the ability to utilize concessions in addition to setting a work order in warranty.
Mobile Application Changes
CHANGED ServiceMobility now provides the ability to sort stock level recommendations.
CHANGED FlexAttributes of type Barcode Scannable Field now provides validation.
ESB Release Notes
CHANGED Modified the Work Order REST API and Work Order Export API to account for payment processing for Smart Merchant pay by link functionality. Also note that the Account object has changed to include the payment system token to keep track of payments associated with an account within the payment system.
CHANGED Modified the Service Contract REST API to remove warranty and add concessions.
CHANGED Modified the Work Order Alerts REST API to add add concession property.
Issues Resolved
FIXED Resolved an issue where the map was being pulled up on top of ServiceMobility instead of in a browser window.
FIXED Resolved an issue where work order updates were not being sent to the work order update queue in some cases.
FIXED Resolved an issue where out of warranty call totals weren't displaying properly on the preview screen.
For more information, email us at info@servicepower.com.
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