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System Category: 16

This system category contains activity codes representing reason codes for work orders that are marked incomplete and require a follow up visit.

Related pages:

URL

/seiapi/v3/trans/SystemCategory/${DGroupID}/16

  • ${DGroupID} - The Deployment group identifier. The default group identifier is: Default

Activity Codes

Rules

This is an optional system category. If not required, then it is permitted to delete all codes / not define any codes.

The following activity codes are fully user configurable.

That is:

  • Activity codes from the defaults shown below can be deleted; and
  • New activity codes can be added.

Codes

Activity CodeDescription
1001Hold for parts
1002Insufficient skills to complete the work order
1003Service was refused by customer
1004Service no longer required

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