Unless otherwise noted in the REST API documentation, the Content-Type HTTP Header must be set to application/json.

As noted in the section on REST API Authentication, JSON Web Tokens are the preferred method of authentication and authorization for ServiceMobility REST API calls.

Unless the old customerid and customercode authentication and authorization mechanism is being used, or unless otherwise noted in the REST API documentation, the x-access-token HTTP Header must be set to a valid JSON Web Token (JWT).