Upgrade Advisory Notices
Upgrades from versions earlier than 9.2.1
If you are upgrading from a version prior to 9.2.1 then the following points apply:
ADVISORY NOTICE
Oracle Database installations require a UTF-8 schema
The ServicePower schema will need to be upgraded to UTF-8 for Oracle database users. The System Admin Guide gives details of how to upgrade your database, however it should be noted that the upgrade time will be longer than the usual time for dbinstall.