URL
/seiapi/v3/trans/SystemCategory/${DGroupID}/1
${DGroupID}- The Deployment group identifier. The default group identifier is:Default
Sub-Category Codes
Rules
The following sub-category codes are fixed by ServiceMobility - only the descriptions can be customized.
That is:
- The sub-category codes can not be deleted;
- New sub-category codes can not be added; and
- The descriptions of the sub-category codes may be updated, but this will not change the meaning of the sub-category codes - only the text that is presented for those sub-categories.
Codes
| Sub-Category Code | Description |
|---|---|
| 1001 | Admin |
| 1002 | Travel |
| 1003 | Onsite |
| 1004 | Time off |
| 1005 | Unavailable |
| 1006 | Standard Activities |
| 1007 | User Status |
Sub-Category Activity Codes
Rules
The following activity codes, underneath the sub-category codes, are user configurable.
However, the activity code(s) marked as Reserved can can not be deleted, although their description can be changed.
Otherwise:
- Activity codes in the defined sub-categories from the defaults shown below (that are not marked as Reserved) can be deleted; and
- New activity codes can be added to the defined sub-categories.
However, please note that for each sub-category, at least one activity code must be defined.
1001 - Admin: Sub-Category Codes
The admin sub-category contains activities related to administration tasks.
| Activity Code | Reserved | Description |
|---|---|---|
| 1001 | No | Meeting |
| 1002 | No | Paperwork |
| 1003 | No | Training |
1002 - Travel: Sub-Category Codes
The travel sub-category contains activities related to traveling.
| Activity Code | Reserved | Description |
|---|---|---|
| 1001 | Yes | Traveling to customer.
|
| 1002 | No | Personal travel. |
| 1003 | No | Begin of day travel. |
| 1004 | No | End of day travel. |
1003 - Onsite: Sub-Category Codes
The onsite sub-category contains activities related to technician being onsite at a customer call.
| Activity Codes | Reserved | Description |
|---|---|---|
| 1001 | Yes | Onsite. |
1004 - Time off: Sub-Category Codes
The time off sub-category contains activities related to technician being off work.
| Activity Codes | Reserved | Description |
|---|---|---|
| 1001 | No | Holiday |
| 1002 | No | Vacation |
| 1003 | No | Bereavement |
| 1004 | No | Illness |
| 1005 | No | Jury Duty |
| 1006 | No | Medical leave |
| 1007 | No | Military leave |
| 1008 | No | Personal leave |
1005 - Unavailable: Sub-Category Codes
The unavailable sub-category contains activities related to technician being unavailable to work.
| Activity Codes | Reserved | Description |
|---|---|---|
| 1001 | No | Unavailable |
| 1002 | No | Lunch |
| 1003 | No | Break |
1006 - Standard Activities: Sub-Category Codes
The standard activities sub-category contains activities related to service mobility scheduled standard activities.
| Activity Codes | Reserved | Description |
|---|---|---|
| 1001 | No | Standard activity |
| 1002 | No | Break |
1007 - User Status: Sub-Category Codes
The user status sub-category contains activities related to user's status.
| Activity Codes | Reserved | Description |
|---|---|---|
| 1001 | No | Check-In |
| 1002 | No | On Break |