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In addition to providing REST APIs which customer system can call, ServiceMobility defines a number of REST API Interfaces.

By implementing their own REST APIs to match the defined interfaces, customers can further extend their integration with ServiceMobility to a number of use cases where ServiceMobility calls the customer-provided APIs.This sections contains REST APIs that requires the Customer to implement and make a set of REST APIs available to ServiceMobility. These REST APIs will adhere to requirements defined in each individual API to work seamlessly with ServiceMobility. 

ServiceMobility will automatically forward the request to the Customer via the exposed REST APIs in the event the Customer has been configured to use External (3rd party) REST APIs.

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External REST APIs

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pageExternal REST APIs